Burberry reviews

3.3

50% would recommend to a friend

(2,071 total reviews)

Joshua Schulman

62% approve of CEO

35% positive business outlook

Burberry has an employee rating of 3.3 out of 5 stars, based on 2,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Burberry employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 18, 2015

Burberry Private Clients Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Job! If you have existing client the sky is the limit for offering them the best service. Great training and leadership from regional managers!! Doesn't get better than that!

Cons

Working with an immature staff, unfair treatment if you do not speak Mandarin, too many consultants in one store. Having five consultants makes the job lose its luster..

3.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Clothing allowance; direct deposit 2. Discount; 40%, but 50% in Summer and Winter 3. Mostly friendly people 4. Nice offices 5. Can open doors to other luxury brands

Cons

1. Company plays heavy politics and favoritism; if you are liked by senior leaders you'll be first in line for the next promotion. You can even be moved/promoted every 6 months if you are liked a lot! 2. Plays lip service to DEI, where director and above levels are mostly white. 3. Employees are strung along for open positions for promotion; I was overlooked once b/c it wasn't the right time and my team couldn't lose me and another employee was overlooked 3x with no reason why. This despite being encouraged to apply/interview. 4. THEY DO NOT promote into merchandising from within; their logic is they want previous luxury brand experience (Gucci, LV, etc)...but their own employees knowing the brand, product, history, and having relationships with stores don't count. 5. Pay is below market; "we pay a premium, in a lower salary, to work for Burberry", something I heard a manager said. 6. Some senior leaders are known and have been seen berating direct reports with no consequence.

1.0
Jul 24, 2019

Lazy lazy lazy!

Recommend
CEO approval
Business Outlook

Pros

You’re not micromanaged Good performance is recognized Generous bonus and pay raise every year

Cons

The most insanely lazy associates I’ve ever worked with. All they care about is commission so they don’t care about how the floor looks when they’re done which makes the store look terrible on a busy day. They don’t put things where they go so it makes things difficult for other associates to find products they need which makes the customer wait even longer. Bad for customer experience! In addition, the favoritism was so visible. People who deserved promotions were given crappy excuses while new (lazy) people moved up in ranks. If they know you’re leaving, they will push you out and start bringing up things to get you fired.

Viewing 4 - 6 of 2,071 Reviews

Glassdoor has 2,474 Burberry reviews submitted anonymously by Burberry employees. Read employee reviews and ratings on Glassdoor to decide if Burberry is right for you.