Working at Businessolver is exciting and challenging... even exhilarating at first. But after a few months employees realize it never lets up, and people keep leaving making the new hires pick up the pieces with inadequate training and unrealistic expectations. The result is frustrated clients, angry or disengaged employees and high turnover.
Management talks a lot about their culture of "creative chaos" but the creativity is not there, just the chaos. So much time and energy is spent every day fighting fires, trying to calm down upset clients, and desperately seeking help from someone, anyone, who is not completely overwhelmed themselves. There are relatively few employees who have been here more than a couple of years, and they are in ridiculously high demand for their experience and know-how.
The workload is way too much, and senior management does not care or even seem to believe it. It's too bad, they have some amazing people who could achieve so much if they were not constantly frustrated due to lack of resources. But employees and management are often adversarial. Senior management is inaccessible and come off as suspicious of any feedback they receive that is not positive. Negative comments, public shaming and client-facing admonishment are not uncommon.
The more experienced/effective employees are not incentivised to stay... if you're good at your job, they'll give you more work (sometimes maybe with a new title) but not more money. So they leave. Management adamantly denies that Businessolver has a turnover problem, but it is painfully obvious that we do. Sadly more and more of of us are looking at the door every day.
This is a fairly bleak review, but there are people who are happy here and love the madness. And the company is growing... a lot! The product is very good, and sales are strong enough that they can continue to hire like crazy and pretend nothing is wrong. But when the inevitable failure comes I'm afraid it will be spectacular and a lot of good people will be left in the rubble pile.
