CAVA reviews

3.6

51% would recommend to a friend

(766 total reviews)

Brett Schulman

58% approve of CEO

40% positive business outlook

CAVA has an employee rating of 3.6 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CAVA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

766 reviews
2.0
Dec 14, 2019

DC icon... terrible professional experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best professional friendships are born from the very cool group of people who work for/used to work for CAVA. Free CAVA every day cannot be understated as a perk. Cool to be behind the scenes of one of DC's favorite spots. The field employees are some of the best, hardest working folks in the game. Learning opportunities from the founders. Office visits by employees' dogs on Thursdays and Fridays. Depending on your department -flexibility to work from home if needed.

Cons

Sadly... everything. After CAVA acquired Zoe's Kitchen in November of last year the company started down a slippery slope to its current state. After the latest round of layoffs - after each round there are promises of a new day and a fresh start, as well as reassurance that those left are secure in their role - it's so obvious that their "people first" motto does not extend to their HQ employees. Each department has had it's issues, which isn't that strange given an acquisition. But the way it's being handled by the toxic C-suite, it's no wonder. More and more "important" and strategic work is being farmed out to contractors or off site advisors who are never introduced to the staff at large. Nor do these offsite folks take the time to learn the CAVA/ZK employees, outside of the C-suite's favorite few, and understand who is at the heart of the company, implementing, promoting, maintaining the ideas they dream up. The culture is all but gone. Through layoffs and rounds of quitting the People and Culture department is nothing but an empty shell, pretending to care about HQ employees. No one feels safe enough to voice concerns to the department that's supposed to be the first place HQ employees go with issues. Every employee event feels like a weak attempt to band-aid the issue of employee morale, but even those are fewer and farther between due to budget cuts and the People and Culture team removing themselves from the morale portion of HR. Junior level employees are acting as their own bosses as theirs are fired, leave, or are too busy to deal with them - without the adequate pay bump of course. Not to mention the lack of professional development due to no one being able to keep their heads above the flood of work. Burnout is so rampant. Minimal paid maternity/paternity leave compared to the industry. Compensation on the low end of the industry.

avatar
CAVA Response
6y
We appreciate your feedback. Our team is aware of the challenges that emerged in 2019 and is already making changes to re-focus on the employee experience in 2020, including hiring a CPO. Thank you for sharing your thoughts on where improvement is needed.
3.0
Jan 11, 2021

Toxicity reigns

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved my direct coworkers, had a lot of individual growth, free meals, centrally located office, overall a decent office vibe

Cons

Some serious toxicity in the c suite that ended up dominating all departments. A lot of fake rah-rah-happiness that wasn’t beneficial to anyone’s wellbeing. A decent amount of masked misogyny paired with insincere attempts to make the workplace more equitable. For a company that really prided itself on its core values I don’t think any high up executive lived by them.

2.0
Sep 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Chinatown location Fantastic restaurant employees Good entry level and mid level employees Benefit extras Free food Mediocre healthcare Flexible work schedule

Cons

Poor senior leadership No leadership training for mid-senior level managers Pay is not competitive for mid level and below It’s basically like a high school full of drama leadership makes decisions without thoroughly doing due diligence to address or look into issues Favoritism is rampant CEO makes drastic decisions and then apologizes 2 months later repeatedly Departments are a mess Focused on the wrong initiatives and have no people value Consensus of no respect for C suite and they have no true awareness of it Zoe’s is disgusting and an even bigger mess should have run the company’s separately instead of trying to integrate everything Consistent lack of transparency Women’s leadership group you have to apply to be in which is disgusting should be open to all including allies, everything is by invite only not inclusive Lack of knowledge and people skills in Finance, accounting, HR, F+B, training

Viewing 4 - 6 of 766 Reviews

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