CDK Global reviews

3.4

59% would recommend to a friend

(3,399 total reviews)

Brian P. MacDonald

49% approve of CEO

47% positive business outlook

CDK Global has an employee rating of 3.4 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDK Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Apr 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The health benefits are good and there is alot of free time during the work day. Very relax dress code is nice. The manager don't bug you unless you screw up. You can pretty much come and go as you please. Alot of people take many smoke breaks all day. Free coffee. Ping pong table. Good work life balance and they are understanding if you have a personal matter to take care of.

Cons

WAY TOO MANY ACCOUNTS to be a good account manager. Working with low life car dealers. Alot of reports and lists and different programs for the advocates for bs busy work. Management have no idea how much work is entailed for 50 accounts. A total chaos with information, processes, changes, ect. Moral is real low. All the managers play favorites big time! And usual, the worst advocates are the "favorites" and they come to work late, go home early, take 30 minute smoke breaks, or don't even come into work, and "work from home" It is so obvious that sucking up to your manager is the only way to get ahead. AA's are thrown under the bus all the time by dealers, managers, and AE's, and we have to sit there and take it with no back up. They have limited spots for getting promoted. Also no bonuses or pay raises this year except for a few favorites.

2.0
Mar 23, 2009
Recommend
CEO approval
Business Outlook

Pros

It's located in an interesting building in the SoDo district south of downtown Seattle, but the cubes in the western half of the building are cramped and dingy. There are a lot of smart people at Cobalt, the compensation package was pretty good.

Cons

It's extremely chaotic, the priorities are always changing, the team members are working on so many different projects it's very hard to focused on the most important projects. They gave lip service to doing performance reviews throughout the year, it all happened at once. Many of the employees park on the west side of 1st Avenue South and have to cross that 5 lane extrememly busy street throughout the day. It's very dangerous and several people have come close to getting hit.

2.0
Mar 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Cobalt is well positioned in the automotive marketplace due relationships with most of the major OEMs. The company is well recognized in the marketplace as a leader of web solutions for automotive dealers. The starting pay was very competitive, the benefits package more than acceptable, and the balance between work and family is important to senior management. They provide you with many of the tools needed to be successful, including laptop, miles reimbursement, marketing collateral, and access to product management. In Seattle, the culture and unity appears to be positive and team building is very important to senior management. There are worse places to work.

Cons

The company earns the majority of its revenue from OEM contracts, therefore diminishing the value placed on outsides salespeople. As a result, Account Executives are expected to produce immediately, or they will be fired and replaced. At the end of 2008, The Cobalt Group signed a major contract with GM, providing web-sites, paid-search, and procare services for all GM certified internet dealers in the United States. This contract caused a major backlog for the order fulfillment group and took websites and procare services away from the outside sales force, and was replaced with two products: paid search and OnStation email marketing. In my territory I had zero OnStation customers and two paid search dealers, therefore turning the job into a business development position. I was given two months to get to quota, and was fired despite being at 80%.

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