Is CNA a good company to work for?

CNA has an overall rating of 3.9 out of 5, based on over 1,637 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at CNA to a friend and 66% have a positive outlook for the business. The best reviews about CNA have been left by employees working as Underwriting Consultant , Senior Financial Analyst and Underwriter .

Does CNA pay their employees well?

According to anonymously submitted Glassdoor reviews, CNA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CNA. This rating has been stable over the past 12 months.

How satisfied are employees working at CNA?

70% of CNA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CNA 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CNA?

Underwriter (64) , Professor De Inglês (49) , Director (38) , Underwriting Specialist (28) , Claims Specialist (25) , Claims Adjuster (23) , Professor (19) , Underwriting Consultant (18) , Consultant (12) , Consultor Comercial (11) , Instrutor De Inglês (11) , Senior Financial Analyst (11) , Business Analyst (10) , Claims Consultant (10) , Intern (10)

What are the pros of working at CNA according to real employee reviews?

"CNA offers good benefits and some departments allow a decent level of work" ((in 148 reviews)); "People were great and some" ((in 96 reviews)); "Good work/ life balance" ((in 65 reviews)); "The salary is competitive." ((in 38 reviews)); "Good work from home balance" ((in 27 reviews))

What are the cons of working at CNA according to real employee reviews?

"Things can seem a bit chaotic at times and poor management makes it more difficult to endure" ((in 91 reviews)); "HR and Senior leadership are intent on writing up people rather than coaching them." ((in 31 reviews)); "No training guides" ((in 21 reviews)); "Upper Management were apathetic and greed driven." ((in 21 reviews)); "horrible pay, heavy work load" ((in 13 reviews))

What are employees saying about CNA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CNA layoffs and their outlook for job security at CNA in 2026.

What are the top reviewed CNA locations?

Chicago , New York , Lake Mary , Maitland , Dallas , Orlando , San Francisco , Reading , Atlanta , Wyomissing , Houston , Littleton , Brea , Los Angeles , Nashville , Lisle , Washington , Denver , Portland , Philadelphia , Pittsburgh , Scottsdale , Syracuse , Oklahoma City , Boston , Warren , Alexandria , Charlotte , Seattle , Overland Park

CNA reviews

3.9

70% would recommend to a friend

(1,299 total reviews)

Douglas M. Worman

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

CNA has an employee rating of 3.9 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 15, 2015

Business Continuity Planner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. A few managers support some of their team (but only to their advantage). convenient downtown location.

Cons

Contradictory and not trustworthy. They say we'll attract and retain the best and brightest. This is so false. They are know for layoffs, cutthroat. Unless you are part of "The Good Old Boys Club" you are doomed for failure or or at a minimum layoff. Micromanagement. VAST majority of IT is outsourced with no thought whatsoever for employees. Everything and I mean everything is about the bottom dollar. Even if you're the best employee in the world or an award winner you are just as vulnerable as the least.

1.0

Sep 11, 2015

Claims Adjuster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice Location and office Helps when needs to adjust hours at times Some very nice coworkers Great opportunity to talk to different people, organizations all over the country daily. Nice casual atmosphere, at times fun.

Cons

- Micromanaged and managing by intimidation is NEVER effective and certainly does not promote a healthy work place. Experienced adults do not need that especially when they have more working knowledge than many of the supervisors. - Job should be listed as call center worker, not claims adjuster - NOT a place to work if you come from a working background that puts quality, customer service/satisfaction over quantity with poor service (the number of calls you take and get rid of fast is what counts). - VERY LOW pay for the job expectations. Benefits are a plus. - Old company dogs in management that will never leave as long as they can keep everyone else down. you feel like you are in school, and certain people run to the principal.

3.0

Sep 3, 2015

Good people, minimal advancement opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some great people at this company and they do appear to believe in their employees.

Cons

Talk of advancement appears to be mostly talk. They are not equipped to train/ move employees to the next level.

Viewing 1024 - 1026 of 1,299 Reviews

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Data Analytics Consultant/Analyst - Claims

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CNA reviews

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Business Continuity Planner

Claims Adjuster

Good people, minimal advancement opportunity

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