CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)
avatar

Douglas M. Worman

73% approve of CEO

65% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The folks at CNA work incredibly hard and do what they can to support each other and their associates. Unfortunately, this mindset seems to stop past the director level.

Cons

Most claims departments are incredibly understaffed. Our department has turned over approximately one third of their adjusters and has only replaced three openings in the past two years.

1.0
Feb 8, 2022

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

Benefits are competitive, many peers are good to work with and trying to be professional in order to deliver service to customers.

Cons

Toxic environment toward long time employees, recognition and acknowledgement is given to a select group of employees, standards are too high with understaffing, management is more concerned with profit over making sure staffing is proper even with a significant number of suggestions from employees.

1.0
Sep 2, 2021

Tough Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay. Paid time off. Work remotely.

Cons

Unmanageable workload. No work/life balance. High pressure/high stress environment.

Viewing 154 - 156 of 1,297 Reviews

Glassdoor has 1,635 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.