COS reviews

3.3

49% would recommend to a friend

(629 total reviews)

Helena Helmersson

41% approve of CEO

41% positive business outlook

COS has an employee rating of 3.3 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

629 reviews
4.0
Oct 10, 2016

sales ambassador

Recommend
CEO approval
Business Outlook

Pros

lot of structure, inspiring events collaborating with the art world, discount at sister stores as well Shared responsibilities and high teamwork involvement = no pressure.

Cons

poor management, high turnover rate, low discount (25%), poor choice of new hires that don't always represent the COS brand or values. Great at giving growth opportunities within the company!

2.0
Sep 29, 2020

Terrible Management & Lack of Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- This company has a great concept and potential to be an excellent environment to thrive both professionally and creatively - Health benefits for full time employees and PTO are above average compared to other retailers - There is a lot of fascinating information about collections and potential trainings that would energize an art and fashion focused student/professional

Cons

-It is so sad how a bad manager can really destroy a working environment. All the potential positives can be easily eradicated by leadership that does not prioritize the needs of their employees -The store manager of this location is one of the most difficult people I have ever worked with, the schedule is consistently wrong and basic rules are not followed consistently and when these matters are brought up, the store manager often responds emotionally and retaliatory -There is clear favoritism and promotions in store have reflected this, employees are not treated equally and rules are applied arbitrarily for one employee over another -If you are not white, proceed with caution -The leadership team in NY is a joke and hr rarely answers your calls or responds to anyone -The way they handled Covid was terrible, bullying people into return to work without proper protections, threatening their benefits for missing shifts, etc.

3.0
Sep 14, 2020

No Growth

Recommend
CEO approval
Business Outlook

Pros

- Some great co-workers - Allowance for clothing

Cons

No growth within company (for myself and other co-workers despite working at the COS for many years). The area team refuses to take feedback or criticism from store employees.

Viewing 10 - 12 of 629 Reviews

Glassdoor has 752 COS reviews submitted anonymously by COS employees. Read employee reviews and ratings on Glassdoor to decide if COS is right for you.