Cable One reviews

3.4

55% would recommend to a friend

(269 total reviews)
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Jim Holanda

Not enough data to show CEO approval

44% positive business outlook

Cable One has an employee rating of 3.4 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cable One employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.9 stars).

Reviews by job title

269 reviews
1.0
Sep 11, 2024

Bad even for a call center job

Recommend
CEO approval
Business Outlook

Pros

Work from home. Paycheck to keep the lights on. That's literally all this employer offers.

Cons

They try to unify software and policy across all the brands they bought. With the skill and grace of a square peg in a round hole. This year they have become a call center nightmare job. They force metrics on workers in areas with non stop outages caused by leadership incompetence. 50 things to remember on every call. metrics pulled out of a hat. You literally cannot win here. Look elsewhere. I know several people who left after the merger because of how fast everything went downhill. Like many places they give the illusion of being able to go somewhere in the company. false hope.

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Cable One Response
1y
Thank you for taking the time to provide feedback about your experience with Cable One. Our organization takes pride in gathering feedback from our associates each year to gauge associate satisfaction and maintaining an open-door policy where all opinions are welcome. We’d love to hear more about your experience and how we can improve. Please email us at TalentAcquisition@cableone.biz.
2.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Hybrid/remote work locations. Often operationally sound, with at least a passable emphasis on continuous improvement. Usually a relaxed work environment, but not always.

Cons

Management has a 'chip on their shoulder', and seems to resent any challenges. Management gaslighting and misrepresentation of facts as they relate to certain events. 'Promotion' from contract to perm includes a substantial pay cut that is not adequately offset by benefits gains. And, once promoted, pay increases for permanent employees are meager at best. Contractors are often treated as 2nd class citizens. Preferential treatment for some employees. Terminations very numerous, many to loyal employees with years of service, with no notice. Very questionable posture towards employees who exercise their right to take AZ sick pay - some managers are seemingly unaware of, or will not share, well-known HR compliance guidelines. Misogyny on the part of some employees sometimes tolerated or ignored. Management refuses to confront some personnel issues as they relate to inter-employee issues, shirking their duty as managers and leaving it to the employee to resolve matters.

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Cable One Response
1y
Thank you for taking the time to provide feedback about your experience with Cable One. We are working hard to provide ample training opportunities to associates at all levels of the organization. We’d love to hear more about your experience and how we can improve. Please email us at TalentAcquisition@cableone.biz.
1.0
Jun 2, 2024

Over Worked and Under Paid

Recommend
CEO approval
Business Outlook

Pros

Working for CableOne/Sparklight, you get the highest packages pf service they offer for free.

Cons

Low pay with little to no advancement, you may not get a raise but someone at an office an hour away with worse numbers will. A-lot of overtime, barely ever home on time. Bad management, constantly blamed for issues that clearly are the customers fault. We have too much oversight in terms of who is watching our every move but little to no actual help. In the year and a half I’ve been with this company i have gotten a 52 cent raise and with how much over time we work and how much extra work we do it doesn't feel like we make enough.

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Cable One Response
1y
Thank you for taking the time to provide feedback about your experience with Cable One. We’d love to hear more about your experience and how we can improve. Please email us at TalentAcquisition@cableone.biz.
Viewing 16 - 18 of 269 Reviews

Glassdoor has 278 Cable One reviews submitted anonymously by Cable One employees. Read employee reviews and ratings on Glassdoor to decide if Cable One is right for you.