Caesars Entertainment reviews

If you’re being harassed by another employee, management and HR allow it and don’t do anything to reprimand or terminate the harasser. They would rather promote new hires or people from outside the organization rather than qualified individuals who have put in years of hard work and dedication with the company. They will also fire you for absolutely no reason other than the fact that they don’t personally like you. They will phrase it as “you’re not a good fit for the team” but won’t give any valid examples or evidence from performance evaluations to support that. They also decided to lay off people in the call center so they can outsource from overseas, but it doesn’t work well because every time you call, you get people who barely understand English and don’t understand what you’re telling them and don’t know how to transfer you to other departments. It makes for a very frustrating experience and horrible customer service.

VERY TOXIC work environment and department manager. Told during interview that my job would be something different than what I was instructed to do once hired. The department manager took me to lunch on my first day and proceeded to talk badly about each employee for 2 hours before I even knew them. After 2-3 months of working on a project that was something totally different than what I thought I signed up for the project suddenly ended and I was then “trained” on what I was supposed to be doing. When I would ask questions or was unsure about an offer I was creating I would be made to feel incompetent when I was still in the learning process. The manager would not like to answer questions I had but seemed fine talking with other coordinators in the office. During this time department managers attitude towards me completely changed and it turned into more of a verbally abusive and bullying environment. She would continuously make rude comments to me and about me in front of other coworkers and people in the office and when I finally had enough courage to go to HR and my fellow colleagues confirmed what was said to HR NOTHING happened and her actions continued. Despite having a high accuracy % I was still told my work was decent but I had to work on my personality. Then Covid happened and my position was “eliminated” when knowing full well that she was the reason and used Covid to her advantage.