CalOptima reviews

I loved my job for the first 8 years, but over the last 3 years changes in all levels of management have been for the negative. The IT department is especially toxic. There are bullies that have pushed themselves onto just about every project, derailing them and making employees miserable. They will scream at you in meetings, belittle you in front of groups, and go out of their way to make every moment miserable. There is technically an open door policy, but if you go to management about it you are either told “That person is mean to me, too. I’m too afraid to speak up.” Or “If you are here to complain about either of these people, just know I’d rather fire you than deal with trying to fire them.” Several key people, including project managers and QA/analysts, have literally walked out without having new jobs lined up, rather than continue working in such a toxic environment. The rest of us suck it up, hoping that eventually someone will realize what is going on and will deal with it. HR has been given formal complaints; they acknowledge the problems and say that department leadership refuses to make changes. It leaves everyone in a bad place. Work takes longer, no one feels comfortable speaking up about problems on projects, and projects end up with lackluster results.

Unfortunately, the organization overall has many leaders fighting for a spot at a table where decisions impacting members are being made. There seems to be several leaders outside of the Compliance realm that focuses more how they can make themselves look good. Although the organization recently had a rebranding, they have yet to rebrand how they are perceived in the community. It appears executive leadership only cares for the photo-op than the opportunity to contribute to the community they serve. Also, the Compliance culture needs to be reinforced from the staff line of other departments. Much work cannot be done unless for the cooperation of other departments. It’s a stressful role, however, very rewarding.