Does CaptivateIQ pay their employees well?

According to anonymously submitted Glassdoor reviews, CaptivateIQ employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at CaptivateIQ. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CaptivateIQ?

65% of CaptivateIQ employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CaptivateIQ 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at CaptivateIQ?

Account Executive (11) , Business Development Representative (BDR) (8) , Customer Success Manager (7) , Sales (7) , Software Engineer (7) , Product Solutions Consultant (5) , Senior Product Solutions Consultant (4) , Senior Software Engineer (4) , BDR (3) , Customer Success Manager (CSM) (3) , Enterprise Account Executive (3) , Product Solutions Manager (3) , Professional Services Consultant (3) , Business Development (2) , Customer Experience (2)

What are the pros of working at CaptivateIQ according to real employee reviews?

"Leadership is very transparent and involved at an appropriate level." ((in 25 reviews)); "Clearly committed to intentionally designing and fostering a great culture for all employees" ((in 23 reviews)); "Amazing leadership and the team is great." ((in 12 reviews)); "Everyone I've met is friendly and competent" ((in 9 reviews)); "Great teammates and benefits." ((in 9 reviews))

What are the cons of working at CaptivateIQ according to real employee reviews?

"The managers also aren’t experienced in the industry, they don’t know how to support with managing clients or having your back, clients don’t take them seriously." ((in 3 reviews)); "Now, layoffs are often discovered only days or weeks later, with people or entire teams being let go without any prior announcement or acknowledgement." ((in 3 reviews))

What are employees saying about CaptivateIQ layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CaptivateIQ layoffs and their outlook for job security at CaptivateIQ in 2026.

What are the top reviewed CaptivateIQ locations?

San Francisco , Austin , Lehi , Salt Lake City , New York , Los Angeles , Chicago , Washington , Dallas , Sacramento , San Diego , San Jose , Denver , East Hartford , Bluffdale , Astin , Remote

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CaptivateIQ

CaptivateIQ reviews

3.8

65% would recommend to a friend

(142 total reviews)

Mark Schopmeyer and Conway Teng

89% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

3.6

Career opportunities

CaptivateIQ has an employee rating of 3.8 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CaptivateIQ employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

142 reviews

2.0

Oct 8, 2024

Lost Momentum

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- Good pay/benefits - Flexibility/work-life balance

Cons

- Losing product momentum in market. Not considered best of best anymore - Internal decomposition of company culture - Seeing less & less of CEOs/co-founders - VP of Finance and CTO have left in 2024(never a good sign)

2.0

Jul 12, 2022

Going downhill

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Sales leadership and the founders are very caring and involved. They want you to succeed. Above all else, everyone is there to help one another and lend a hand.

Cons

Metrics are visibly unattainable and out of reach. Management has yet to take a look at metrics, even though many employees are not hitting quota. It’s also hard to get promoted, and upward mobility seems to be out of reach.

CaptivateIQ Response

Thanks for the critical feedback. Start-ups can be chaotic, but things are maturing. I'm confident we can continue to scale and address these issues. Appreciate your work while you are here!

3.0

Sep 22, 2022

Experience highly dependent on team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, opportunities to grow resume and experience, amazing coworkers

Cons

Many fast changes causing problems are blamed on 'startup' status but are decisions made by people hired or promoted for their expertise. Issues with diversity, including diversity of thought. On certain teams, differing opinions or approaches don't seem welcome, much less appreciated. Hard to overlook leadership demographics. It's still a good place to work, but if you're joining Customer Experience, be aware there's a lot of upheaval and it's not all 'normal.'

Viewing 7 - 9 of 142 Reviews

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Jobs at CaptivateIQ

Vice President of Technical Services

Senior Customer Marketing Manager

Senior Customer Success Manager, Sales Planning

Staff Product Manager - IAM