Carbonite reviews

3.2

51% would recommend to a friend

(308 total reviews)

Steve Munford

57% approve of CEO

39% positive business outlook

Carbonite has an employee rating of 3.2 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carbonite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

308 reviews
1.0
Oct 23, 2015

Bad company getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From time to time, it felt like we were doing something cool. Then we would change strategy and throw out all our learnings.

Cons

Carbonite has created a toxic environment that promotes slow development, bad practices, and horrible interpersonal behavior. Strategically, the company is incredibly reactive, slow, and uncertain. From a recruiting perspective, it wants to appear like a hip start-up with a cool Star Wars office, but this facade is decorative only. It has been said that "A" people hire "A+" people, and "B" people hire "C" people. At Carbonite, they hire "D" people. They have created a horrible culture that most people leave after less than 1 year. From a technology perspective, the engineering team is average at best. From a product perspective, the team is a late lagger on product thinking, design, and methodology. The products they have created fail frequently, and are far behind their competitors. No one at the company wants to use the products they sell. They try to make up for it with customer support and marketing, but that only gets you so far.

2.0
Feb 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Probably the best recruiting and HR team with whom I have ever worked. The benefits are very good - particularly the unstructured personal time. The company is trying to make real improvements, and are bringing in -some- of the talent required to make those improvements happen.

Cons

1) Some individuals at the VP level are clearly there only by virtue of longevity. 2) Poorly performing individuals keep their jobs because they have either a history with, or a relationship to, the founder or other senior execs. 3) People in senior management positions often have no leadership skills whatsoever, leaving the people working for them completely in the dark as to the details of what is expected of them, in addition to what their goals and objectives should be during the quarter. It is now the middle of Q1, and I know many people who still do not know what their MBOs are for the quarter. The fault is not theirs, as they cannot get enough time with their managers to discuss it, as their 1:1s are continually either postponed or canceled entirely. 4) Senior managers, directors and VPs spend the vast majority of each day in planning meetings, and literally no time actually managing the people working for them. 5) While talent gets you in the door (there are many talented individual contributors), getting into the "good ole boy" network is the only thing that keeps your head off the chopping block. 6) Recognition for work well done is offered very inconsistently, and typically only for the projects with the highest visibility.

2.0
Jun 14, 2019

Soul Crushing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, free food, "unlimited" PTO, some really awesome coworkers.

Cons

Lack of communication across departments. Most departments are working for themselves instead of the company. There's a lot of finger-pointing when something goes wrong but no meaningful, long-term changes ever come as a result. Most ICs are not valued as employees and are seen as replaceable. When a management position is open, the most senior IC tends to get promoted to fill it without consideration for whether it's a good fit for that person. Every director or above plays favorites and if you're not a favorite you'll probably be shown the door. The HR department is absolutely useless. Take all of the review replies with a grain of salt. When I was there, my concerns were consistently either dismissed or turned around to imply a deficiency on my part (basically it was insinuated that I didn't know what I was talking about). An HR director literally told me at one point that it "isn't [my manager's] job to address any concerns I have" and that I should be "thankful" that he was even available to hear me out (although nothing got better). If you're in any sort of technical role, be prepared to be severely underpaid. And if you mention this to HR, be prepared to be told that you don't understand market value. Everyone I know who left (myself included) did so for a salary increase of between 30% and 50%.

Viewing 7 - 9 of 308 Reviews

Glassdoor has 336 Carbonite reviews submitted anonymously by Carbonite employees. Read employee reviews and ratings on Glassdoor to decide if Carbonite is right for you.