Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 14 reviews)); "great benefits" ((in 12 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Competitive pay, work from home, PTO, holidays off" ((in 7 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 16 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 8 reviews)); "The training is horrible!" ((in 7 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

218 reviews

3.0

Aug 30, 2022

could be bette

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

can make the amount of money you want due to constant OT. can learn of the credit card & banking industry.

Cons

pay! they need to pay customer service reps way more. every second is accounted for. you have no time. to take a breather so you can go from demanding customers every moment and it is very draining. team leaders/supervisor are very rude and make you feel stupid for asking questions. better to just figure it out yourself

3.0

Dec 6, 2021

Help Desk Analyst @ $15/hr

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible, Good location, Easy commute,

Cons

Company seems unwilling to pay even full time positions appropriate amount

3.0

Aug 25, 2021

Not Too Bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

My Management and Colleagues were some of the best people I've ever met.

Cons

The call volume was terribly high. The schedule was a little rough. I hated working until 11 pm and the pay was not enough for the amount of stress each call gives you.

Viewing 19 - 21 of 218 Reviews

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Jobs at CardWorks

Customer Support Representative I, Recreational Lending

Customer Support Administrator I - Recreational Loan

South Jordan, UT

View job

Risk Manager (Merchant Services)

Manager, Security Compliance

Lead Identity & Access Management

CardWorks

CardWorks reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

could be bette

Help Desk Analyst @ $15/hr

Not Too Bad

Top companies for "Compensation and Benefits" near you

Jobs at CardWorks