CareSource reviews

3.3

48% would recommend to a friend

(830 total reviews)
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Erhardt Preitauer

67% approve of CEO

44% positive business outlook

CareSource has an employee rating of 3.3 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

830 reviews
1.0
Mar 15, 2023

High Stress

Recommend
CEO approval
Business Outlook

Pros

Compensated well if you don't factor in the hours actually worked

Cons

Everything is an emergency. Employees are overworked to the point of health problems and pushed beyond their capabilities and pay grades and then thrown under the bus for mistakes. No work life balance for fear of negative view from management. No time for professional development for advancement.

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CareSource Response
3y
Thanks for sharing your experience with us. Our members and employees are our top priorities and we appreciate you taking the time to provide us with your feedback so that we can learn as we continue to grow. We encourage you to use some of our work-life balance benefits like PTO and to check Cornerstone for professional development classes that work with your schedule.
2.0
Jul 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Competitive salary & 401K match Still many great people Respect worthy CEO The mission - serving our members

Cons

Abusive leadership (below CEO level) Extremely high turnover, now even among long time employees Minimal work life balance - 12 hr days & weekends are typical & necessary Unsustainable workload Chaotic direction, documented best practices aren't followed HR listens to reports of hostile work environment but nothing changes Unclear team responsibilities, infighting among various team mgrs Thousands of wasted resource hours on projects that weren't properly vetted prior to approval I can only speak for the IT and project management areas. About 2 years ago, the leadership culture drastically changed. What was once a respectful, collaborative environment became a demeaning, unhappy situation. On my small team, over 30 people have come and gone in less than 2 years. A large number of high tenured, knowledgeable people on many teams have left in the last 18 months. Finding a subject matter expert is increasingly difficult. One dev team of 12 lost 10 people over the last year. All of them were sharp, hardworking people who are now making a difference for other organizations.

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CareSource Response
3y
Thanks for taking the time to share your experience with us. Feedback like this isn’t always easy but we value it so we can learn and grow to best serve our members, employees, and our communities.
Viewing 52 - 54 of 830 Reviews

Glassdoor has 901 CareSource reviews submitted anonymously by CareSource employees. Read employee reviews and ratings on Glassdoor to decide if CareSource is right for you.