CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

83 reviews
2.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Worked from home. Good training, coworkers, team, and supervisor.

Cons

They hired a lot of full time and part time people between October and December to get them through the holidays. Numerous people were even slated to start training in other areas. As soon as call volume began to drop in January, they got large groups of people on a Teams call and let them go. No loyalty, no offer of to switch to part time, and no heart.

1.0
Jan 28, 2022

Bad company

Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible schedule.

Cons

Bad company, they really don't care about you. I worked there less than a month and got laid off cause they didn't have enough work.... I saw many other bad reviews online but ignored them because I wanted to work from home and CareXM had offered me and I quote, "Up to 20 hours of overtime a week." As soon as I started they said there is no OT available... then 4 weeks later I get laid off with no warning, and my manager lying to me about the meeting saying it was just going to be a "company update." On the Teams meeting they laid us off, they disabled the chat and microphone for everyone. Also, they are having a new training class in a few weeks... what are they going to do, lay those people off after a month as well? Also, they are so strict with the breaks. I got talked to just for having 15 mins of personal time for my 8 hour shift!! I told the manager I need to use the bathroom every once and a while.... don't work here.

Viewing 7 - 9 of 83 Reviews

Glassdoor has 84 CareXM reviews submitted anonymously by CareXM employees. Read employee reviews and ratings on Glassdoor to decide if CareXM is right for you.