CenterWell reviews

3.4

58% would recommend to a friend

(1,277 total reviews)

Jim Rechtin

64% approve of CEO

50% positive business outlook

CenterWell has an employee rating of 3.4 out of 5 stars, based on 1,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CenterWell employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Apr 16, 2023

Do not Recommend!

Recommend
CEO approval
Business Outlook

Pros

The only pro if there is one is that the base pay is stronger than some other home healthcare companies.

Cons

Many to list: starting with excessive micromanagement. Excessive ride along’s, trainings and training phone calls. Managers always trying to implement “sales pro training “, A role-playing sales module that is not at all realistic with what happens when you are actually in the field. If you have been in sales before you will find this to be a very “sales 101” environment. Also, there’s so many other companies competing for the same tiny segments of Medicare business. You only get credit for Medicare. The bulk of your referrals will come from non-Medicare or advantage type plans. You will get no credit for all of the work you spend on those referrals and they are constantly on top of you to do better and do higher numbers even though the business is really not there. Some of the managers have very little experience in sales/marketing . They get promoted because they have been RNs. This is what the company is really looking to hire. But a lot of the RNs have no sales abilities! Most reps struggle to meet the quota monthly. Majority do not meet the quota. Basically you can just expect to make the base salary because it can take years to start seeing commission. Some of the territories have been picked apart by existing reps and new reps will start with horrible territories that you are expected to build up like a launch. This is a very tough environment to be in especially when there is less and less Medicare every year!

avatar
CenterWell Response
3y
Thank you for reaching out to let us know about your experience. We would appreciate the chance to talk to you about your concerns so that we can prevent this from happening again – the impact of sharing your concerns is key for the future experiences of other employees. If so, I can be reached anonymously by calling our compliance hotline at 888-436-8482 to report your concerns. Thank you.
2.0
Jan 21, 2023

CenterWell HH

Recommend
CEO approval
Business Outlook

Pros

Friendly sales team and good clinicians

Cons

Toxic work environment! Not well managed. Corporate only cares about the bottom line and not patient care.

avatar
CenterWell Response
3y
We do not wish for any employee experience to be a negative one. Thank you for reaching out to let us know your experience. I can be reached at experience@kindredathome.com if you wish to talk further about your experience. Thank you
2.0
Jan 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits start immediately Work from home option Overtime available Various shift options Extra breaks

Cons

Low pay Low pay raise Bonus structure changes constantly Lack of direct communication from management and support management Attendance policy is too strict and will negatively impact wellbeing, especially for families Too oriented on business needs and puts customers before employees. Hard to get time off approved when needed- very little flexibility. Recent increase in micromanagement of employees.

Viewing 115 - 117 of 1,277 Reviews

Glassdoor has 1,325 CenterWell reviews submitted anonymously by CenterWell employees. Read employee reviews and ratings on Glassdoor to decide if CenterWell is right for you.