Centerstone reviews

3.3

57% would recommend to a friend

(813 total reviews)

David C. Guth, Jr.

70% approve of CEO

51% positive business outlook

Centerstone has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Centerstone employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews
2.0
Jan 12, 2018

I wouldn't work here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most positions offer very flexible scheduling which is great, they offer wellness reimbursement, and it can be a very rewarding job if you like working with people and making a difference.

Cons

Well to begin, Centerstone is so desperate because they have such a high turn over that they've actually asked employees to come to this site and write positive reviews and feedback, they've also began offering incentives for referring friends (instead of just paying current employees better). Centerstone underpays it's employees (often typical in this type of work) but they also set productivity levels which are extremely difficult to meet. If you do not meet these productivity levels you are threatened with repercussion and possible termination. In turn you are always stressed out and fearing that you could lose your job for something that is often times out of your control. (clients ALWAYS cancel, making it impossible to meet productivity) Management, aside from a couple amazing bosses, is terrible. They don't encourage you or reinforce you for doing well, terrible morale. Employees are constantly leaving and again, there is a very very high turn over rate, in my two years I don't think they have ever been fully staffed. The employees who have made it this long are always shocked when a new employee makes it longer than 3-6 months. When I began at Centerstone I had full intentions of getting the $500 productivity bonus every month to supplement for the low pay, I have never received the bonus except in my first 2 months when my productivity was lowered for training... so DO NOT plan for this like I did upon accepting the position.

avatar
Centerstone Response
8y
Thank you for your feedback. This site not only gives potential employees an overview of what it's like to work at Centerstone, it does truly help management see where issues are. Hearing that we need to facilitate a more collaborative working environment is helpful information. If you have anything further to share, please email feedback@centerstone.org. Thank you for helping to deliver care that changes people’s lives.
1.0
Jul 25, 2017
Recommend
CEO approval
Business Outlook

Pros

PTO, retirement match, flexible scheduling

Cons

Lack of professional development and respect for any administrative departments. Over the past 3-5 years the amount of work has increased to a completely unbalanced workload and with the current growth plans the leaders provided no plan for alignment of workload.

1.0
Oct 9, 2014

Needs improvement.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You do receive PTO time and insurance.

Cons

1. Didn't offer a raise in 6 years. This year, they offered a raise worth a handful of pennies...not even a full quarter an hour raise. 2. PTO is being reduced. It used to be 18 days/year for employees 1-5 years w/ the company. It has gone down now. 3. Tuition reimbursement requires a contract to the employer of like 5 years.....if you leave sooner you reimburse the company every penny they helped with. 4. Pay scale is based on who knows who in the business. There is a set scale and everyone receives the minimum unless you are friends with someone or have a drastic amount of experience so that it counts. 5. Inter office gossip is rampant and this includes persons above me and below. It creates a very stressful environment sometimes. 6. We have changed into a "pay per service" program. 7. Centerstone is ranked #2 worst place to work in Nashville in the mental health industry - #1 is Vanderbilt (for mental health). This is being told to us by our professors when we discuss careers and options in our classes. One professor even told our class "If you want to be used up and burnt out, go apply to Centerstone. They have a very high turnover rate." 8. This is perhaps the MOST IMPORTANT con of this company. THERE IS NO ROOM FOR GROWTH. They just demoted most of their highest paid people and removed their positions (to which at least 5-6 people retired in a matter of months, bosses left to find new positions, etc). They now have less room for growth and opportunity within the company. Case Managers can expect to make $13/hr (give or take $1.00) and Therapists or MA positions can expext $30 - $32/year 9. Supervisors often overlook things that should have mattered - including harsh interactions with clients who are difficult.

Viewing 4 - 6 of 813 Reviews

Glassdoor has 854 Centerstone reviews submitted anonymously by Centerstone employees. Read employee reviews and ratings on Glassdoor to decide if Centerstone is right for you.