Pros
You can work from home, but like you might as well work a job where you have a 3 hour commute and a 12 shift because you’re worked to the ground.
Cons
Working as a primary therapist at this company was one of the most disheartening professional experiences of my career. While I entered the role with the hope of providing meaningful support to clients, I quickly learned that compassion, integrity, and clinical support are nowhere to be found in the culture of this organization. The micromanagement is relentless, yet when you need guidance or leadership, it’s non-existent. My direct supervisor showed a shocking lack of empathy—most notably when I experienced a death in my family and was told that my priority should be finding coverage. Not an ounce of compassion. When I reached out for help or clarification, I was either completely ignored, told they would “get back to me” (they didn’t), or met with indifference. I was once blindsided by a suspicious meeting placed on my calendar involving my supervisor and her superior. When I inquired about it, they chose to stay online all day ignoring me—clearly planning to fire me without communication. Thankfully, I resigned before they had the chance, having already lined up another opportunity. It was an unprofessional, vindictive, and cowardly way to treat an employee. The workplace culture is competitive in the worst way—condescending, cold, and cutthroat. Everyone seems to be trying to one-up each other instead of working collaboratively. Expectations are wildly unrealistic: therapists are expected to carry overloaded caseloads, pick up extra groups, and maintain excessive documentation standards, all with zero administrative support. And when clients don’t show up—which, by the way, we have no control over—we are blamed for “low utilization.” You’re expected to somehow force clients to attend more sessions than they agreed to, and punished when the inevitable happens. The so-called bonus system is a complete scam. I never received the bonus I earned, even months after leaving. They also refused to pay out my accrued vacation time and attempted to gaslight me into believing they had. To top it off, when I left, the company sent a letter to my clients without my input that essentially painted me as incompetent. The level of unprofessionalism and disregard for ethical standards was appalling. They advertise a “scholarship program” for clients who can’t afford treatment—but I watched as multiple clients were dropped from care within a day due to insurance issues. That scholarship? Apparently just a marketing tactic. Many of my clients frequently expressed frustration with the disorganization and lack of communication within the program. The clients deserved better. I was committed to them, but the company made it virtually impossible to do good work. In hindsight, it’s hard to see my experience as anything other than a setup for failure. I’m writing this review to warn others not to leave something stable or healthy for the illusion of opportunity here. This company does not care about you. It does not care about its clients. It cares about billing hours and optics, and it will chew you up and spit you out without hesitation. Do yourself a favor—look elsewhere.
