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      Chase

      Engaged Employer

      Chase reviews

      3.8

      72% would recommend to a friend

      (10,659 total reviews)

      Jamie Dimon

      75% approve of CEO

      70% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Culture & values

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.3

      Senior management

      Chase has an employee rating of 3.8 out of 5 stars, based on 10,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Mar 14, 2009

      JPMorgan Chase is a good company with a few rough patches.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      JPMC is a very strong company and pays their branch staff fairly. They do give great benefits and they have reasonably good opportunities to move up in the company. It's fair to say that they probably have the best senior management in the financial world right now.

      Cons

      Hit-or-miss branch management staff is one problem I've noticed. Another issue includes the pressure to sell items that we dont really make enough money on. Also, keeping the savings and CD rates so low right now doesnt give us much of a chance when it comes to customer retention. Finally, the 2009 compensation plan should be reviewed.

      3.0
      Mar 11, 2009

      Mediocre Corp

      Client service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      JP Morgan Chase Bank is great at organizing and training their employees to be successful in their company. They take the time to make sure that each and every individual is completely competent before entering in their role as active employees. They offer great perks such as discounts to many popular services. It is a job in this economy. They are stable and pay is competitive. Locations in multiple cities increase opportunities. Such a large company naturally offers growth opportunities within and outside the USA. If you are smart, work with your head down and don't ruffle feathers you will likely go far.

      Cons

      Chase sees there customers as well as their employees as numbers, but you would expect this from a large corporation. All upper Management cares about is sales, so long as you meet their goals they will be happy. Upper Management knows little about operations, and if you are in the operations side you will get little recognition or help. If you are in Branch Banking Upper management treats you like babies, or robots giving you scripts on what to say and when. It makes for a boring relationship between you and your customer. They are reluctant to promotion, unless it's absolutely necessary!

      4.0
      Mar 4, 2009

      Chase is a great company, but not perfect.

      Teller/commercial teller/vault teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an employee of Chase you have a lot of room to grow. There are many possible roads to take to learn knew jobs and move into different positions. There are many tools available to use to help you move on and up to different positions and depending on your manager, they are usually helpful. Chase has a wide range of technology that helps you to do your job. Their programs are very users friendly and easy to pick up and learn. The intranet is constantly being updated and full of useful information.

      Cons

      Chase sees there customers as well as their employees as numbers, but you would expect this from a large corporation. All upper Management cares about is sales, so long as you meet their goals they will be happy. Upper Management knows little about operations, and if you are in the operations side you will get little recognition or help. If you are in Branch Banking Upper management treats you like babies, or robots giving you scripts on what to say and when. It makes for a boring relationship between you and your customer.

      Viewing 10564 - 10566 of 10,659 Reviews
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      Glassdoor has 10,917 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.