Chase reviews

3.8

72% would recommend to a friend

(10,659 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

incentive plan is overall better than other bank

Cons

they are overly aggressive and work you until you have nothing left. I'm pretty sure there is a high turnover rate for personal bankers

4.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Having a job to pay bills. Chase does offer healthcare benefits to part time workers and many are solely working for that purpose. The people will make all the difference in whether or not a branch is a good place to work. I am lucky my assistant branch manager and branch manager have relatively good people skills and can interact well with people, including their co-workers. This would be the greatest variable for a teller and would change on a branch to branch basis. Also, the customers banking at our branch tend to be friendly and gracious. It's a good job, but not an especially good career path.

Cons

Retail hours on Saturdays and late closings. Compared to other retail hours the extended hours are minimal, but compared to typical office hours they are not family friendly. The extra evening hour puts any teller, personal banker, assistant branch manager and manager with a child in day care at the disadvantage of getting off of work at the exact same time that virtually 99.99999% of all available daycare centers require pick-up. It's especially burdensome for any single parent. Tellers are expected to actively participate in the marketing of Chase but are not proportionately rewarded. All in all, the minimal referal incentives are almost more an insult than a reward. The system for monitoring referals is inadequate relying almost solely on the goodwill efforts of personal bankers to identify referals. No system is in place for a teller to log a referral and hold personal bankers accountable for reporting them. What's more the performance reviews can be effected adversely based on inaccurate data.

Viewing 10567 - 10569 of 10,659 Reviews

Glassdoor has 10,917 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.