Chick-fil-A Restaurants reviews

3.9

72% would recommend to a friend

(18,720 total reviews)
avatar

Andrew T. Cathy

87% approve of CEO

63% positive business outlook

Chick-fil-A Restaurants has an employee rating of 3.9 out of 5 stars, based on 18,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chick-fil-A Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Nov 12, 2009
Recommend
CEO approval
Business Outlook

Pros

- Flexible scheduling - Easy to get time off - Closed on Sundays

Cons

- If you're not a Christian, you will feel like an outsider - No health insurance benefits - Expected to do everything and anything, often with no help

3.0
May 2, 2009
Recommend
CEO approval
Business Outlook

Pros

I actually left in 2004. Great food and great customer service training. If this is your first job, you will definitely (or should be depending on location and owner) be thoroughly trained in customer service. This was my first job in high school and I have never had a job since (even in my professional career after college) that had such great training and management. It's also very easy to work your way up if you show interest in doing so. Chick-fil-a provides great opportunities to grow quickly from a crew member to a team leader to an assistant manager, etc. It's also great to always have Sundays off.

Cons

-Must ask off within a certain amount of time and so if anything sudden comes up, you usually have to find your own replacement -There is alot of pressure to always be available to work and if you can't work certain days, you may have to list why -Employees are prohibited from discussing wages with each other so that you don't find out of you're underpaid or vice versa -Females are often paid less than males for the same job (yes this is true in most jobs, but it was horribly apparent at this particular location) -Uniforms are uncomfortable and unattractive -Must buy your own non-slip shoes -If you're a student in college or high school, beware of closing. Even if the store closes at 10pm, you will be there much later! When I was a junior in high school I would sometimes be there until almost midnight on week days. It was not until I told them my mom was upset about this that they stopped scheduling me to close almost every day. There was often to time to do homework as you would be scheduled to work as soon as school let out and often have to close the store.

4.0
Apr 14, 2009
Recommend
CEO approval
Business Outlook

Pros

I work with great people from owner down to cashier. Opportunity for pay raises and advancement in position. Awesome food. Most of the customers are loyal and nice as well. I and my coworkers even receive tips from customers occasionally. When corporate people visit the store, they are courteous and friendly with employees; they don't look down on anyone. Management sets high standards and generally enforces them. Problem employees do not last long here.

Cons

We're beginning to hire some people who can hardly speak or even understand English. This obviously creates problems with communication. And there's the occasional bad-tempered customer.

Viewing 18715 - 18717 of 18,720 Reviews

Glassdoor has 19,006 Chick-fil-A Restaurants reviews submitted anonymously by Chick-fil-A Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Chick-fil-A Restaurants is right for you.