Chico's FAS reviews

Upper management is delusional. Payroll limited and cannot get all of the task completed. NO work life balance. Can 't take PTO as you choose-events come up or its the last weekend of the month....Focus is more on obtaining onlin shoppers-discount often better than frontline. They buy online and return to frontline which consumes associates time processing returns. DEHUMANIZING what Chicos roots were- providing MAPS. Hard to hire B/C rates not competitive and job requires more work than other stores in the mall/center. Task expectations interfere with servicing customers-become a distribution center. Merchandise is not appealing and keeps repeating similar looks over and over again. Hard to sell when they have something similar. Upper management does not listen to concerns and if they do, they do nothing in response to help the field. Email,call, email, call.....it's getting old. Hire an outside company to do that so the associates in the store can focus on foot traffic. Too many things to complete on the PC. Talent Journey, succession planning....I mean come on let's face it, we sell tops and bottoms. It is NOT brain surgery. No-one ever celebrates success. Its just onto the next month where your team is supposed to plan events, call campaigns, etc. ALL with limited coverage. So you choose. You choose to take someone OFF the floor to work on TRYING to get people in....OR you PRETEND to have done the call campaign and service the people IN your store with money in hand! You get rated on feedback that most of the time is OUT OF THE STORES control-it's a joke! They hound you about Everything but can't figure out solutions. LUDACRIS.

Technology needs to be improved. Cash registers go down and some of our busiest time. Fortunately our customers simply keep shopping and don't seem to be annoyed by this.