Chico's FAS reviews

Company lacks integrity. Treats core staff like seasonal workers - more so than other retailers. Bonus program encourages infighting among staff members and makes it difficult to create a team atmosphere. After almost a year with the business I was unable to obtain information regarding details of Management bonus program - one fellow manager actually told me she thinks it's intentional so that they can change the program based on store results and not commit. Even my district manager has been unable to tell me what it is. Catalog returns have to come out of store sales results and average in the tens of thousands of dollars monthly, reducing the amount of management bonus the company has to pay management staff when they make plan. Business is very cyclical, requiring core staff to go from working more than they want, to almost nothing repeatedly throughout the year. The company has an objective to retain talent beginning this year but refuses to implement the changes necessary to make the company a good place to work.

The work culture is incredibly fast paced to a point it is incredibly disorganized. Communication seems to be a problem across the board, and this constantly causes operational issues. Many teams, especially in tech, were severely downsized after covid, but now they are made even smaller after Knitwell's reorganization. The resources that remain are strained to a point that the average employee is doing the work of 5-6 team members with zero work-life balance. Knitwell's business model seems to have an overall aversion to technology altogether to a point they do not see it as a an essential pillar of business - that is a huge red flag for anyone and everyone who works in the tech sector. They seem want to downgrade years of innovation and progress while limiting the functionality of teams. I also get the sense they want to outsource high paying tech jobs and eliminate American jobs altogether. Liz K- the head of Knitwell has communicated that they want to "build a covenant with the city of Fort Myers" and maintain as many local jobs to HQ and the area before subsequently costing several employees in the area their livelihoods. Her, and her team, have repeatedly lied to the entire company about the incoming changes in a "bait and switch" kind of way. It shows all the signs of a dirty and unethical business who does not care about their employees. I would not be surprised if they eliminate 90% of the remaining staff in the upcoming months...