Chico's FAS reviews

2.9

32% would recommend to a friend

(2,256 total reviews)

Lizanne Kindler

36% approve of CEO

26% positive business outlook

Chico's FAS has an employee rating of 2.9 out of 5 stars, based on 2,256 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chico's FAS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great customers, convenient location,

Cons

After working for Chico for 5 plus years, they have recently restructured their bonus or commission. In the past, we were able to make a decent amount of Bonus based on our monthly sales. It was an incentive that benefited the customer and the salesperson. Now they have stripped away the bonus and replaced it with a collective pool. For example, if you were getting $500 a month in bonus, under the new system you will get $20.00 a month. $20.00 plus min wage and working less than 12 hours a week is a joke. Some of us worked very hard for our bonus and now we are expected to work just as hard and receive less. Chico's makes to much money to not compensate their employees well. We should have a least received an increase in our hourly rate, to offset the decrease.

1.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Gym, proximity to beaches, Shelley is funny in meetings (you’ll attend like 3 per month and it’ll all get less funny but at the beginning it’s fun), competitive salaries for upper management. Ehh that’s about it!

Cons

Everything else. Worked at White House Black Market corporate office. Left on good terms, but 100% could never recommend working at this company or chicos FAS to anyone, Truly the most disorganized place you’ll ever work. Everyone is extremely extremely unhappy. And angry. And hates their jobs and lives. And talk about it ALL the time making the environment never ending misery. If you try and talk to HR about anything, nothing comes out of it. The building you’ll work in is dirty and stuffy. Everyone always has a cold or a sore throat. The building is as old as the way the work there. People are not up to the modern era with technology or knowledge. There are LITERAL paper trails in 2018. Definitely needs more young blood but no one wants to move to Fort Misery, FL. If you are in your 20s - most people who work here at 35+ with kids- just so you know. Also, you won’t get hired unless you’re from NYC or have extensive experience in fashion (preferably NYC fashion). Meaning... no one has any fresh ideas! So you’re constantly doing the same things over and over again and calling them new cause some new NYC hire told you to. Then they stay for 2 years until their relocation contract runs out and then they bounce. Can’t speak for chicos and soma but my friends at those brands say the same things. Good luck chicos FAS... glad to be far away from you.

3.0
Apr 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, talented people, energetic environment, reasonable amount of autonomy and freedom. Overall, an enjoyable place to work if you keep your head down and don't get caught up in the BS.

Cons

Entirely too top-heavy. Am surprised they don't have a VP of toilet paper and a Senior Director of lawn care. Management gives impression of caring, but watch your back. These people eat their young. And for a company who claims their target demographic is the older woman, their current roster of buyers are much younger than that age group and don't seem able or willing to relate to the core customer and what she wants. Have heard time and again that their formerly loyal customer is looking elsewhere because the company seems intent on forcing her into looks she doesn't want, and is ignoring what she's asking for. Hey Chico's -- ever heard the expression, "if it ain't broke, don't fix it?"

Viewing 7 - 9 of 2,256 Reviews

Glassdoor has 2,330 Chico's FAS reviews submitted anonymously by Chico's FAS employees. Read employee reviews and ratings on Glassdoor to decide if Chico's FAS is right for you.