Chico's FAS reviews

2.9

32% would recommend to a friend

(2,256 total reviews)

Lizanne Kindler

36% approve of CEO

26% positive business outlook

Chico's FAS has an employee rating of 2.9 out of 5 stars, based on 2,256 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chico's FAS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Mar 12, 2009

An interesting place to work..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for Chico's during their period of explosive growth. The Chico's brand, at the time, had industry leading metrics with respect to sales/ sq. foot, etc.. Through the rapid expansion/growth, there was a lot of opportunity for professional advancement within the company. Everyday, new positions were being created and Chico's was, for the most part, good about promoting from within.

Cons

Along with rapid growth comes re-organization. Chico's underwent several internal restructurings where people's jobs, positions/titles and even physical locations were constantly in a state of flux. Compensation was fairly low, considering the significant cost of living increase the SW FL area experienced. The benefits were pretty average; nothing special for a billion dollar company. I keep in touch with former co-workers that are still with Chico's - their feedback has consistently become more and more negative as time wears on.

4.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Good basic training, excellent benefits (access to major medical for PT associates, amazing discount). Quality merchandise, commitment to the customer. Employees are empowered to help customers more than at many retailers. The company definitely promotes from within and recognizes top sellers. We have processes for getting ideas and suggestions to corporate that are acknowleged and ideas implemented receive compensation.

Cons

Dissatisfaction with individual managers. Policies and procedures change often and the staff don't always get proper training on the procedures. Store specials aren't always in the system, associates have to remember them and this can cause chaos at the cash wrap. Top sellers are excused on bad habits/poor work ethic. The bonus structure makes it difficult to earn commissions. Wasteful packaging items between distribution/stores.

Viewing 2248 - 2250 of 2,256 Reviews

Glassdoor has 2,330 Chico's FAS reviews submitted anonymously by Chico's FAS employees. Read employee reviews and ratings on Glassdoor to decide if Chico's FAS is right for you.