Cintas reviews

Honesty and Integrity are what this company claims to stand for are nothing more than something you hear on the Cintas TV they make you watch each month. In reality, many times trucks are only loaded at 70%-80% full though customer is charged full amount. (My manager actually told us to make up statistics of how much we could save customers if they would sign a service agreement). Most managers are hired directly from military or college and it is evident they have little managerial experience. if you have any manager experience elsewhere, they will not hire you. They train all new managers "Cintas' way". It is extremely frustrating because they just end up repeating the same things that they read in trainings verses really thinking it through. They tell you to run the route like your own business but micromanage to the smallest detail. They ask your feedback, but will use it against you as being negative if not what they want to hear Extremely high employee turnover rate really says it all. If this was a good job, people would be sticking around! An example: In just over two years of my employment, only 25% of SSR employees are still here. Out of 4 service managers that were here when I started, only 1 is still here. There are way too many sales contests, sometimes 4 going on all at the same time. Compensation is low for these contests, too. Sales goals are unrealistic, and continue to get worse as you do better. Too many meetings (ex: weekly debriefs, weekly team meetings, weekly sales quota debrief, monthly location meeting, sales contest meetings, quarterly safety meeting, and online trainings). Everything is one sided with Cintas: They sign one sided service agreements with customers that will lock them into 5 years of service, then they will systematically increase the price at least 2 times a year. If you lose an account because management doubled price, it's your fault. If you are unable to resign a new agreement with a customer before their agreement ends, it will go against you on your review and your monthly commission. Company does not embrace new technology so there is incredible amount of paperwork that must be filled out, signed off on, reviewed, and ultimately entered into the system. Also, safety is toted as number one but is really just lip-service as many times you may not have a cart to transport materials into customers, vehicle fleet is not properly maintained. Lack of communication between departments which needs to poor experience to the customer, and frustration to employees as they many times have to do it all just to make sure it gets done. No paid holidays if you have 4 day work schedule.