Company consistently over promises and under delivers to both customers and employees.
Pros
Flexible schedule, autonomy, Monday-Friday was nice.
Cons
Serious lack of organization, lack of accountability, archaic internal systems, sales and service are supposed to “work together” but doesn’t work that way. Training is almost nonexistent and expectations are high, which is part of the reason they have such high turnover. This happened to myself as well, but I have seen leadership lie to new hires about the sales roles and seriously over promising results. I took a $15k pay cut moving to this company and constantly told I was doing a great job, when they told me I would easily make $15k more; to me a $30k swing the other way is very misleading to just get someone to join the team. During the pandemic directors stated we could not bring back furloughed people because we couldn’t financially handle it. Meanwhile production and service teams struggle due to understaffing, and not 3 weeks later the same directors announce they had the best financial quarter ever! Not to mention zero pay raises because of COVID but leadership still got their bonuses. Great tactics