Citizens reviews

If you’re an administrative professional — especially a woman — be prepared to be overlooked, underpaid, and treated as expendable. Support staff are expected to operate at executive levels: managing C-suite calendars, resolving interdepartmental dysfunction, coordinating across time zones, and shielding leadership from chaos — with none of that reflected in title, compensation, or growth opportunity. Advancement for long-tenured, high-performing female admins is blocked by arbitrary degree requirements — even when supporting executives who themselves built their careers without degrees. Meanwhile, male administrative staff are often given elevated non-admin titles and significantly higher compensation for equivalent or lesser work. The message becomes clear during every pay and performance cycle: optics and politics matter more than actual output. Temporary employees earn higher hourly rates than full-time senior admins at Citizens.

Very short staffed, will be asked to go to nearby branches that need help, everyone leaves for a higher position most times at a different company, bonus structure constantly changed in a way to benefit the company, high expectations, do not let you know you will be expected to call people every day off a list, micromanaging at its best, be careful for some managers that will try to get you fired once they don’t like you,