Does City & Guilds pay their employees well?

According to anonymously submitted Glassdoor reviews, City & Guilds employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at City & Guilds. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at City & Guilds?

41% of City & Guilds employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated City & Guilds 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at City & Guilds?

Manager (13) , Administrator (5) , Customer Service Advisor (5) , Customer Service Representative (5) , Senior Manager (5) , Assessment Coordinator (4) , Project Manager (4) , Administrative Assistant (3) , Coordinator (3) , Customer Service (3) , IEPA (3) , Analyst (2) , Assessor/Trainer (2) , Business Analyst (2) , Operations Coordinator (2)

What are the pros of working at City & Guilds according to real employee reviews?

"The people are great." ((in 20 reviews)); "Good benefits for all levels" ((in 15 reviews)); "Good work life balance in my team but I know that isn’t the same everywhere." ((in 14 reviews)); "Varied role with some great colleagues" ((in 13 reviews)); "Great Culture" ((in 8 reviews))

What are the cons of working at City & Guilds according to real employee reviews?

"Lack of formal management qualifications across mid and senior management means those entering the business with higher qualifications than current managers are prevented from making the changes necessary to improve systems and processes." ((in 10 reviews)); "Senior managers often locked themselves away in a separate office and couldn't care less about what was going on in the Call Centre itself and only emerged if they wanted coffee/tea." ((in 9 reviews)); "no training whatsoever" ((in 9 reviews)); "Lack of resource, Poor Leadership, expected to get on with it even though you are drowning, morale is down and management don't care." ((in 9 reviews)); "Management was a bit out of touch" ((in 8 reviews))

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City & Guilds

City & Guilds reviews

2.9

41% would recommend to a friend

(224 total reviews)

Kirstie Donnelly

39% approve of CEO

29% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.0

Culture & values

2.7

Career opportunities

2.2

Senior management

City & Guilds has an employee rating of 2.9 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The City & Guilds employee rating is 22% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

224 reviews

4.0

Sep 1, 2017

Build others skills and your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great purpose, strong heritage, bright future

Cons

Core market conditions declining could distract business from focussing on higher growth areas

City & Guilds Response

Thank you for taking the time to share your views. It’s great to hear you have a positive experience of the Group and would recommend us as an employer. Our purpose, values and people make us who we are so it’s always great to hear people connect with these too. We live in a changing world and like any business we have to change with the times – part of this change is our diversification strategy. We will continue to focus on high growth areas whilst still investing in our core markets. If you have any further feedback please contact us at comments@cityandguildsgroup.com, we’d love to hear from you.

4.0

Aug 22, 2017

Plenty of opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Salaries and generous benefits

Cons

Culture of restructure every couple of years

City & Guilds Response

Thank you for sharing your views – it's great to hear you've had a positive experience of the Group. If you have any further feedback we’d love to hear from you, please contact us at comments@cityandguildsgroup.com.

4.0

Jul 18, 2017

Great Company, albeit rather slow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Place to work, relaxed friendly atmosphere, good values

Cons

Not much room for progression

City & Guilds Response

Thanks for sharing your views – it’s great to hear such a positive review. We take great pride in the culture we are developing together. But it is disappointing you feel there isn’t much room for your progression – we’d like to understand your experience a bit better so if you’d like to, please get in touch at comments@cityandguildsgroup.com.

Viewing 205 - 207 of 224 Reviews

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Jobs at City & Guilds

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(Employer provided)

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