Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

City & Guilds

Engaged Employer

City & Guilds reviews

2.9

41% would recommend to a friend

(224 total reviews)
avatar

Kirstie Donnelly

39% approve of CEO

29% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.0

Culture & values

2.7

Career opportunities

2.2

Senior management

City & Guilds has an employee rating of 2.9 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The City & Guilds employee rating is 22% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

224 reviews
5.0
Jul 15, 2017

Great people and purpose

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Group has a really strong purpose and clear values that run through everything it does, and really bring people together. It's also growing and developing a lot which means it's an exciting environment to work in. There are lots of opportunities to grow and develop, and the senior management team are really open and approachable. But it's the people that make this such a great place to work. Everyone really cares about making a difference and there's a real can-do attitude.

Cons

Collaboration across business units can be difficult at times. There has also been a lot of change over the years, but it doesn't always feel like everyone has bought into it which will make any future changes harder. There are also a lot of processes and policies that can slow things down at times - but I'm sure that's the case in every business!

avatar
City & Guilds Response
9y
Thank you for giving us such a positive review and recommending us, we are so pleased you feel this way. With a strong purpose focused around skills development it is important we offer our employees the chance to grow and develop and it’s great to hear you experienced these opportunities. And we have been working on the processes to try and cut them down or make them a bit easier! As a growing Group of businesses we’re getting better at helping people to understanding the Group structure and making it easier for collaboration across our businesses – we’d love to hear how you think we can improve on this point. You can contact us at comments@cityandguildsgroup.com.
4.0
Jul 12, 2017

Portfolio Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, great management, valued employee, trust, good working environment

Cons

Unfortunate government medelling means lots of repetitive paperwork. Comunication between departments - although improving when I left.

avatar
City & Guilds Response
9y
Thanks for recommending us and sharing your views. It’s great to hear you had an overall positive experience of working for the Group. We really want our employees to feel valued and have a positive working environment so it’s encouraging to hear we’re doing the right things. We’re working hard to improve communication between teams so hopefully this will get better over time. If you have any more feedback then please contact us at comments@cityandguildsgroup.com.
4.0
Jul 10, 2017

Great company but could be more proactive

Qualification assessment and development manager
Recommend
CEO approval
Business Outlook

Pros

Staff are great, helpful and supportive; pay is decent and benefits are great; ability to move between teams easily; some on the job training.

Cons

In the Product department decisions were often made too late in the game and work needed to be redone to meet new expectations. It's wasteful and creates unnecessary stress on staff.

avatar
City & Guilds Response
8y
Thank you for sharing your views. It's great to hear you've had a positive experience of the Group. We know our people make us who we are and we’re really proud of our colleagues across the Group. We’ll forward on your comment to the Product department in the City & Guilds business to use to improve their processes. If you have any further feedback we’d love to hear from you. You can contact us at comments@cityandguildsgroup.com
Viewing 208 - 210 of 224 Reviews
Related searches: City & Guilds jobs | City & Guilds salaries | City & Guilds benefits | City & Guilds interviews
ReviewsCity & Guilds reviews

Glassdoor has 247 City & Guilds reviews submitted anonymously by City & Guilds employees. Read employee reviews and ratings on Glassdoor to decide if City & Guilds is right for you.