Clarks reviews

3.6

50% would recommend to a friend

(3,114 total reviews)
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Giorgio Presca

57% approve of CEO

31% positive business outlook

Clarks has an employee rating of 3.6 out of 5 stars, based on 3,114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Clarks employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Oct 10, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Standard Company benefits; 401k, health, dental and vision. Paid birthday PTO. 1 free pair of shoes a year. (Depending what the company will allow you to have through their internal website.) 50% off all other purchases as an employee discount.

Cons

You will never get a raise in any position. Store managers are not trained on FMLA. My fiance at the time had a miscarriage and I ended up going back to work the next day. The manager above me had no reaction when I mentioned she was bleeding and at the hospital. (Exact reaction when I was at work asking for permission to leave..."so what do you want me to do about it?") Some management doesn't reflect all managers of the company but still there are some that will be all about business needs. This company is about their shoes, and customers. I even sustained a work related injury and worked by myself for multiple hours. The company directed me to their workers insurance (Travelers), which took over a year for me to win my workers comp case and get my money back from the injury expense. They require 44-45 hour work weeks and work 3 out of 4 Saturdays a month. No, 15 minute paid breaks and one 1/2 hour unpaid lunch break. You must work every holiday; also the days prior and after the holiday. You will not get a new hire welcome aboard book to explain benefits. I went years not knowing you get paid for your birthdays. This not a job for someone who has a family...work smarter, not harder. All staff below managers get commission but not the manager. However the manager is expected to sell 20% of the store's weekly sales volume. Lastly, before I left they started closing stores and hadn't opened more than probably 5 stores in the last 4 years. (Only thing keeping them afloat on U.S. side is their internet sales.)

1.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Full time good benefits Good employee discount The relationship amongst STORE employees can be nice

Cons

Gone downhill in quality of product Has a long list of tasks with no budgeted hours to complete them Corporate and upper management have no idea what they’re doing and don’t care about store or employee concerns Work almost every holiday and weekend No personal life Change in pay plans that cheated a lot of people out of pay Unrealistic sales plans that you can’t reach so no potential to get bonuses or full salary Hiring outside people who know nothing to be able to pay them less I could go on forever point being RUN FAST AND PLEASE FIND ELSEWHERE TO WORK.

1.0
Aug 13, 2018

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Recommend
CEO approval
Business Outlook

Pros

There are no pros for working here.

Cons

Zero value in their employees, absolutely no growth opportunities as they are letting go of higher up managers (corporate) and only hiring cheaper outside hires rather than promoting employees who have dedicated years to this company. "Bonus" structure and commission structure is constantly changing and never in a positive fashion, its as if they keep manipulating the structure (which is sales based against budgets) to ensure that NO STORE meets the required amount to be paid any type of bonus.

Viewing 22 - 24 of 3,114 Reviews

Glassdoor has 3,502 Clarks reviews submitted anonymously by Clarks employees. Read employee reviews and ratings on Glassdoor to decide if Clarks is right for you.