Does ClearCaptions pay their employees well?

According to anonymously submitted Glassdoor reviews, ClearCaptions employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ClearCaptions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ClearCaptions?

62% of ClearCaptions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClearCaptions 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ClearCaptions?

Territory Manager (15) , Sales Representative (11) , Territory Sales Manager (7) , Client Care Specialist (4) , Customer Service Representative (4) , Inside Sales Representative (4) , Business Development Manager (3) , Sales (3) , Agent (2) , Analyst (2) , Customer Care Representative (2) , Customer Support Representative (2) , Devops Engineer (2) , Inside Sales Manager (2) , Project Manager (2)

What are the pros of working at ClearCaptions according to real employee reviews?

"Great People low stress level" ((in 11 reviews)); "Great Benefits" ((in 9 reviews)); "competitive pay" ((in 8 reviews)); "You can tell employees go above and beyond to help customers better understand the product and service that really improve the quality of life for the HOH." ((in 5 reviews)); "Best company I have ever work for, compassionate caring leadership." ((in 5 reviews))

What are the cons of working at ClearCaptions according to real employee reviews?

"Bad management and you’re treated like a number" ((in 16 reviews)); "Since it's a small company, individuals have a lot of sway in decision making and you just have to hope you have a good manager." ((in 4 reviews)); "Pay appears decent but raises don't happen, (was here for years before I ever got a pay increase)." ((in 4 reviews)); "Upper management has set unrealistic goals!" ((in 3 reviews)); "Typical week is 80 plus hours and the kicker is they just took away our mileage reimbursement so what little commission is given is spent on gas and oil changes and new tires because we drive our cars to the ground." ((in 3 reviews))

What are the top reviewed ClearCaptions locations?

Roseville , Rocklin , Sacramento , New York , Dallas , Atlanta , Tallahassee , Kansas City , Macomb , Michigan Center , Charlotte , Houston , Texas City , San Antonio , Hattiesburg , Tennessee Ridge , Antioch , Lebanon , Nashville , Indianapolis , Columbus , California City , Fresno , West Hollywood , San Francisco , Masonville , Las Vegas , New Orleans , Miami , Orlando

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ClearCaptions

ClearCaptions reviews

3.5

62% would recommend to a friend

(146 total reviews)

Robert Rae

64% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

146 reviews

2.0

Nov 15, 2018

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helping customers, some pretty decent sales reps in the field, flexible schedule

Cons

The comp plan leaves a lot to be desired. As with any sales job in order to make money you have to work smart, hard, and often long hours. Even if you do that the financial reward isn’t there because the sales Force is encumbered by mountains of correspondence and process from the corporate office that impedes selling. The model is flawed and sales people are treated like a commodity as evidenced by a very low base salary and a ridiculously convoluted comp plan that inspires sandbagging.

4.0

Nov 6, 2018

Every day positive contribution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management down to earth, easy to approach, honestly listen. Not everyone perfect but much of top brass is great. Every day if I do my job well, I positively impact our customers, without them even knowing it! Our department doesn't have any customer contact and I like working in the background to open communication for customers Most of top executive team is great. Every day is a challenge and something new; I feel respected by most folks(every company has some managers who could use an ego deflation) and feel my voice counts

Cons

Fast growth = mistakes, missed deadlines, confusion, frustration and long hours...but we are making progress! Some managers and exec less than honest; some people allowed to keep jobs even though don't do their work while others of us carry the load.

1.0

Oct 17, 2018

Fastest Growing Company built on the broken spirits of it's Territory Managers !

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Hard pressed to think of one these days....Really! Making a little more than unemployment.

Cons

Making less than the day I started and working harder and longer for every cent without joy or fulfillment. Having to deceive trusting seniors with company lies and inappropriate and faulty technology making their lives more difficult not better.

Viewing 118 - 120 of 146 Reviews

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Jobs at ClearCaptions

People Generalist (100% Remote)

People Operations Specialist (100% Remote)

PMO Supervisor (100% Remote)

Installation Coordinator (100% Remote)

Contact Center Platform Analyst (100% Remote)