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ClearCaptions

Engaged Employer

ClearCaptions reviews

3.5

62% would recommend to a friend

(145 total reviews)
avatar

Robert Rae

64% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

145 reviews
5.0
Dec 8, 2023

Great Company and Staff!

Tier ii technical support
Recommend
CEO approval
Business Outlook

Pros

This company is doing something good for the community! The staff is like one big family and truly wants to help!

Cons

I have none truly don't

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ClearCaptions Response
2y
Thank you for your feedback, we're thrilled to hear that you appreciate ClearCaptions' positive impact on the community and feel a sense of unity within our team. Your encouragement fuels our commitment to improving lives. Thank you for your valuable feedback, and we look forward to your continued development as a valued team member at ClearCaptions.
5.0
Sep 18, 2023

Good Interview Process, Really Good First Month.

Project manager
Recommend
CEO approval
Business Outlook

Pros

- Great Onboarding Process, very thorough. - Company has a great vision and mission to help people that are hard of hearing and aged. - Doing the right thing, and quality is highlighted above profits and ease. - Very good leadership/chain of command. - You will get the opportunity to meet with and speak with the CEO. Thay want to make sure you know what and how they want to do business comes from the top and all the way down to the bottom. Very genuine, it was cool. - Lots of new and innovative products and technologies on the horizon.

Cons

- Nothing noteworthy comes to mind after being here 30 days. - If you are not a nice person (mean), or don't treat people with respect & dignity, you won't last long here. Psychos and toxic people need not apply, they try to ensure a good working environment is maintained.

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ClearCaptions Response
2y
Thank you for your positive feedback on our onboarding process and mission. We're pleased to know you appreciate our commitment to quality and our respectful work environment. Your advice is noted, and we look forward to your ongoing contributions here at ClearCaptions.
4.0
Mar 26, 2023

Good job environment

Call center representative
Recommend
CEO approval
Business Outlook

Pros

Made sure we knew what needed to be done and how to fix it if we could. Always came up with ways to keep sports up during the day

Cons

The headsets was a little small

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ClearCaptions Response
3y
Thank you for your sharing your feedback. At ClearCaptions we strive to create an exceptional customer and employee experience and are happy to hear that you were provided with the knowledge and support to do be successful within your role. We are sorry to hear that the headsets were a little small, we do offer alternative options for FT employees and support from IT to find a solution. Thank you again for your feedback, we wish you all of our best in your future endeavors.
Viewing 124 - 126 of 145 Reviews
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Glassdoor has 149 ClearCaptions reviews submitted anonymously by ClearCaptions employees. Read employee reviews and ratings on Glassdoor to decide if ClearCaptions is right for you.