Does ClearCaptions pay their employees well?

According to anonymously submitted Glassdoor reviews, ClearCaptions employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ClearCaptions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ClearCaptions?

62% of ClearCaptions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClearCaptions 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ClearCaptions?

Territory Manager (15) , Sales Representative (11) , Territory Sales Manager (7) , Client Care Specialist (4) , Customer Service Representative (4) , Inside Sales Representative (4) , Business Development Manager (3) , Sales (3) , Agent (2) , Analyst (2) , Customer Care Representative (2) , Customer Support Representative (2) , Devops Engineer (2) , Inside Sales Manager (2) , Project Manager (2)

What are the pros of working at ClearCaptions according to real employee reviews?

"Great People low stress level" ((in 11 reviews)); "Great Benefits" ((in 9 reviews)); "competitive pay" ((in 8 reviews)); "You can tell employees go above and beyond to help customers better understand the product and service that really improve the quality of life for the HOH." ((in 5 reviews)); "Best company I have ever work for, compassionate caring leadership." ((in 5 reviews))

What are the cons of working at ClearCaptions according to real employee reviews?

"Bad management and you’re treated like a number" ((in 16 reviews)); "Since it's a small company, individuals have a lot of sway in decision making and you just have to hope you have a good manager." ((in 4 reviews)); "Pay appears decent but raises don't happen, (was here for years before I ever got a pay increase)." ((in 4 reviews)); "Upper management has set unrealistic goals!" ((in 3 reviews)); "Typical week is 80 plus hours and the kicker is they just took away our mileage reimbursement so what little commission is given is spent on gas and oil changes and new tires because we drive our cars to the ground." ((in 3 reviews))

What are the top reviewed ClearCaptions locations?

Roseville , Rocklin , Sacramento , New York , Dallas , Atlanta , Tallahassee , Kansas City , Macomb , Michigan Center , Charlotte , Houston , Texas City , San Antonio , Tennessee Ridge , Antioch , Lebanon , Nashville , Indianapolis , Columbus , California City , Fresno , West Hollywood , San Francisco , Masonville , Las Vegas , New Orleans , Miami , Orlando , Athens

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ClearCaptions

ClearCaptions reviews

3.5

62% would recommend to a friend

(145 total reviews)

Robert Rae

64% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

145 reviews

5.0

Sep 4, 2022

6 Mo & Loving It

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

100% remote for most positions, amazing business purpose; available and approachable CEO and leadership team; monthly town halls; importance of employee smiles and enjoyment seem sincere; doing a lot of hiring to account for growth and help manage workload; and so much more there is too much to list!!

Cons

Growing quickly and trying to get ahead with process, technology and people so the workflow can be more productive. There are some new managers who need training especially if they haven’t supervised before and need to realize when someone is not a good fit in a manager role, or when poor performers are kept too long – it makes a huge impact on the team.

ClearCaptions Response

Thank you for your feedback. We are thrilled that you are loving your job and connect with our mission and purpose! This year, we are working on focused leadership development, specifically new leader training that will help our leaders learn and grow to be the best they can be. We will continue to be transparent with our monthly town hall discussions and look for ways to continuously improve our practices as we grow and scale. As a current employee, we encourage you to reach out to wecare@clearcaptions.com to collaborate on how we can improve your employee experience here. Thank you again for your insight!

5.0

Jul 11, 2022

Great training and follow up

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training and follow up

Cons

Some managers can end up having a bit of an ego when they have the title.

3.0

May 6, 2022

Pay could be adjusted.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay was decent could be adjusted.

Cons

Chances commission payout often and taxed mileage

Viewing 127 - 129 of 145 Reviews

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