Comcast Advanced Technical Support reviews

micro management hard to advance under paid

they want to reduce number of times customers call back for help but , constantly coach you on long calls. hired for technical repair but constantly told to sell sell sell management rarely gives employees kudos from customers use a point system for attendance , 7 points in a year you are dismissed, sups will give points for being 2 minutes late from a break or taking an unscheduled break to potty. reps rarely tell customers about promo length role offs and charges for tech calls , activations and installs