Is CompuCom a good company to work for as a Configuration Technician?

Configuration Technician professionals working at CompuCom have rated their employer with 3.7 out of 5 stars in 24 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Configuration Technician Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Configuration Technician interview questions at CompuCom .

Does CompuCom pay Configuration Technician employees well?

Configuration Technician professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 24 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Configuration Technician salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Help Desk Analyst (33) , Systems Administrator (33) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 269 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom Configuration Technician reviews

3.7

0% would recommend to a friend

(24 total reviews)

Mick Slattery

Not enough data to show CEO approval

Ratings by category

4.4

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

2.0

Senior management

2.0

Compensation and benefits

1.2

Career opportunities

Configuration Technician employees have rated CompuCom with 3.7 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Configuration Technician professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Configuration Technician professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

24 reviews

1.0

Mar 11, 2020

All the work for none of the pay

Configuration technician

Recommend

CEO approval

Business Outlook

Pros

Great hard-working team, good experience, contracted to a great company

Cons

Atrocious pay. More and more work added with the promise of advancement but none ever given. Little to no training provided before you are expected to just take over whole sections of work/responsibility. Being contracted to a great company just shows you how terribly you are treated by your own. Very specific with the current world-wide health issues - but the company we are contracted to has shut down but there is no contingency for us, so we are just being told to continue to travel in to work and been told that if someone catches the virus that "they can use their PTO and sick time to quarantine themselves", however about 1/2 our team isn't even eligible to earn PTO.

CompuCom Response

Thank you for providing feedback on your experience with CompuCom. We’re proud of the advancement opportunities we offer, and we’re committed to providing our associates with the tools and information they need to take full advantage of these offerings. We are sorry to hear that has not been your experience, and we will take your review into account moving forward.

3.0

Nov 18, 2019

Good temporary work but nothing else.

Configuration technician

Recommend

CEO approval

Business Outlook

Pros

- nice flow of work that you could get a rhythm of doing. - Lots of OT work available - good for a little bit as consistent work and temporary job.

Cons

- people who have been there for way too long and control everyone else. Unfortantly some of these people made are now managers and people avoid them like the plague. - Always felt like management was watching for any slip up and eyes were always watching - Every week that had a holiday off, we had to come in on the weekend due to their lack of planning. - If you worked hard and did your job you got more and more work but if you did the minimum then you were able to at least breath but were paid the same amount either way. - AND there isn't really any way to progress, there are very few promotions and people have been there for 3 to 4 Years without a pay raise so the motivation to work hard and think for the business is nonexistent.

2.0

Oct 22, 2019

Menial

Configuration technician

Recommend

CEO approval

Business Outlook

Pros

Fast pace, menial work. New management

Cons

No room for advancement or pay raise

Viewing 13 - 15 of 24 Reviews

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CompuCom Configuration Technician reviews

Ratings by category

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All the work for none of the pay

Good temporary work but nothing else.

Menial

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