Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 152 reviews)); "The people at CompuCom are great and make it what it is." ((in 129 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 85 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Good work environment (depending where you are contracted too)" ((in 52 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 116 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 85 reviews))

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CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity & inclusion

2.6

Career opportunities

2.3

Culture & values

2.2

Senior management

2.0

Compensation and benefits

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

110 reviews

1.0

Feb 20, 2016

Company won't last..

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Wish I could think of a pro. Don't work for this company unless. Keep looking else where. The end.

Cons

Low pay, poor benefits, no overtime, no career plan, no yearly increases.

3.0

Nov 23, 2015

Desktop Support Analyst

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Starting pay for Desktop Support is some of the best in my region (but still well below national avg). My direct supervisor is one of the best I've ever had the pleasure of working for, and the rest of my team is also pretty awesome. Training is readily available, to include certifications.

Cons

Raises have been frozen since before I came on nearly 5 years ago. Medical benefits have been rolled back to nothing more than an HDHP w/ HSA, which is absolutely terrible for anyone who has to visit the doctor for more than regular yearly checkups.

2.0

Nov 12, 2015

Morale is low, let's skip raises again.

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Ample vacation provided - more than most companies.

Cons

6 years without a raise - company wide. Executive committee sent out an email on a Monday reporting record profits, and followed it up with an email 3 days later stating margins were too tight for raises yet again that year.

Viewing 70 - 72 of 110 Reviews

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CompuCom Desktop Support Associate reviews

Ratings by category

Ratings by demographic groups

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Company won't last..

Desktop Support Analyst

Morale is low, let's skip raises again.

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