CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews
2.0
Sep 10, 2015

8 years in

Recommend
CEO approval
Business Outlook

Pros

Full time work. The Client sites and people are typically very nice. Being kept busy is better than not! I enjoy working with most of the clients.

Cons

Haven't been eligible for a merit raise or any kind of bonus for 8 years because of a "Freeze" on this type of compensation. At least that's what the tech's on the front line are told.

3.0
Sep 3, 2015

Support Analyst

Recommend
CEO approval
Business Outlook

Pros

Training opportunities to learn good -- benefits good -- client relationships good -- co-workers for the most part work well together, share knowledge -- good starting point for experience

Cons

Management does not respect the techs in all they do as such no raises, getting written up or fired more common -- if you make it into a management position becomes like a boys club, they reap the financial rewards -- management talent is not the best -- customer comments about management not always favorable.

1.0
Aug 31, 2015

Desktop Analyst

Recommend
CEO approval
Business Outlook

Pros

There were a few pros when Steve Brown was the manager. The work is always different your never doing the same thing

Cons

NO advancement, no raises, no sick time, hard to contact managers, your not an employee your a number, never back the employee. They give bonuses to their chosen ones and people in management can work for the employee the contract employees out to but the contract employee can't the have standards for management but not employees.

Viewing 73 - 75 of 110 Reviews

Glassdoor has 3,589 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.