Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"The people at CompuCom are great and make it what it is." ((in 141 reviews)); "The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 141 reviews)); "Good Work environment and work from home" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 46 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 258 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 212 reviews)); "No Raises after 10 years of Employment" ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 109 reviews)); "salary is low and so many calls" ((in 75 reviews))

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by demographic groups

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Gender

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Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

3.0

Mar 31, 2014

Ok place to get started in IT, don't plan on career advancement.

Desktop support associate

Recommend

CEO approval

Business Outlook

Pros

It's a job. Plenty of opportunity for training. Pays for IT certifications

Cons

No increase in compensation for the past 3 years. No advancement.

3.0

Mar 14, 2014

I feel like a number, not a person

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Initially, it was easy to interview (over the phone) and get hired. After 18 months or so, I went from contract to full time and was able to get benefits and paid time off.

Cons

Management forgets about you, especially if you are on extended dispatch. Review periods seem irregular. Pay is below market. I am expected to train for field work, but management doesn't seem to be able to communicate with me or each other, so while I have some study material, I can't seem to get a company laptop or logon to take any tests.

3.0

Jan 17, 2014

Service personnel are not highly valued by corporate

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

The group I work with is great, very helpful. No grumbling just hard working people!

Cons

Company just changed hands, large infusion of cash and we are told that we will not get raises. Haven't been reviewed since I've been here.

Viewing 97 - 99 of 110 Reviews

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CompuCom Desktop Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok place to get started in IT, don't plan on career advancement.

I feel like a number, not a person

Service personnel are not highly valued by corporate

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