Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 144 reviews)); "Teams and people are great and enjoyable to work with" ((in 139 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 65 reviews)); "They do provide good training and will pay for certifications." ((in 57 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by demographic groups

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Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

2.0

May 17, 2014

Just a stepping stone

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Learning alot while I am still here.

Cons

The pay and the benefits are very poor

3.0

Apr 30, 2014

Good place to start, but....Get some experience and move on.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work environment. Close to home and will pay for cert's and education reimbursement. Great PTO package. Start in the door earning 3wks/ yr.

Cons

Forget about a raise. Contractor model means they have to bid low to get the contract. That means they can't pay anything, and wage freezes, (currently going on 3 years) and 401K matches are low if not cancelled. Will ask you to take job promotion, but no pay increase.

2.0

Apr 7, 2014

No where to go but down.

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits as far as PTO and health care. it doesn't matter if you sleep all day at your desk, surf the web or just don't do your job, you cant get fired.

Cons

Managers are not trained. There is no room in the company to move up unless you know someone. There are no raises unless you are a manager.

Viewing 94 - 96 of 110 Reviews

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CompuCom Desktop Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Just a stepping stone

Good place to start, but....Get some experience and move on.

No where to go but down.

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