Is CompuCom a good company to work for as a Desktop Support II?

Desktop Support II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support II interview questions at CompuCom .

Does CompuCom pay Desktop Support II employees well?

Desktop Support II professionals rate their compensation and benefits at CompuCom with 1.8 out of 5 stars based on 89 anonymously submitted employee reviews. This is 43.5% worse than the company average rating for salary and benefits. Find out more about Desktop Support II salaries at CompuCom.

How happy are Desktop Support II professionals working at CompuCom?

32% of Desktop Support II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 55% in the past 12 months. Desktop Support II professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.1 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 74 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 260 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No Raises after 10 years of Employment" ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom Desktop Support II reviews

2.9

32% would recommend to a friend

(89 total reviews)

Mick Slattery

21% approve of CEO

19% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.5

Career opportunities

2.1

Culture & values

2.1

Senior management

1.8

Compensation and benefits

Desktop Support II employees have rated CompuCom with 2.9 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Desktop Support II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

89 reviews

2.0

Nov 12, 2015

Morale is low, let's skip raises again.

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Ample vacation provided - more than most companies.

Cons

6 years without a raise - company wide. Executive committee sent out an email on a Monday reporting record profits, and followed it up with an email 3 days later stating margins were too tight for raises yet again that year.

2.0

Sep 10, 2015

8 years in

Desktop support

Recommend

CEO approval

Business Outlook

Pros

Full time work. The Client sites and people are typically very nice. Being kept busy is better than not! I enjoy working with most of the clients.

Cons

Haven't been eligible for a merit raise or any kind of bonus for 8 years because of a "Freeze" on this type of compensation. At least that's what the tech's on the front line are told.

2.0

Aug 15, 2015

Bad Pay, Bad Management

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Vacation time, certification training. Get all the training / experience you can and use this place and get out ASAP

Cons

No raises. Ever. There were even COLA increases built in to the contract I worked on and they still wouldn't give it to us. It's appropriate that your ID credentials are your initials and a number, because that's all you are to this place; a number and management is convinced you can easily be replaced by a semi-trained monkey. They pass over internal applicants for promotion in favor of bringing in outsiders.

Viewing 61 - 63 of 89 Reviews

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CompuCom Desktop Support II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Morale is low, let's skip raises again.

8 years in

Bad Pay, Bad Management

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