Is CompuCom a good company to work for as a Desktop Support II?

Desktop Support II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support II interview questions at CompuCom .

Does CompuCom pay Desktop Support II employees well?

Desktop Support II professionals rate their compensation and benefits at CompuCom with 1.8 out of 5 stars based on 89 anonymously submitted employee reviews. This is 43.5% worse than the company average rating for salary and benefits. Find out more about Desktop Support II salaries at CompuCom.

How happy are Desktop Support II professionals working at CompuCom?

32% of Desktop Support II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 55% in the past 12 months. Desktop Support II professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.1 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 162 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Work from home and flexible work hours" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 55 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 214 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 77 reviews))

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CompuCom Desktop Support II reviews

2.9

32% would recommend to a friend

(89 total reviews)

Mick Slattery

21% approve of CEO

19% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.5

Career opportunities

2.1

Culture & values

2.1

Senior management

1.8

Compensation and benefits

Desktop Support II employees have rated CompuCom with 2.9 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Desktop Support II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

3.0

May 26, 2015

Desktop Support Technician

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

You work pretty much on your own. Good benefits. Work life balance is also an asset. Co-workers are always there if you need help. Access to online training material for about any certification you are looking for.

Cons

No salary increase in three years. Always wondering if you will have a job the next day. No direct contact with your direct supervisor, by phone only.

3.0

Feb 25, 2015

Profit before the employee

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Higher PTO than industry average. Benefits solidly "average", but types of benefits are comprehensive. A number of corporate partner discounts available for employees. Fairly extensive online training resources for employees for things like certifications.

Cons

If you're a temp-to-hire employee you get nothing from the listed Pros at all until you're hired. Chances of being hired out of temp-to-hire fairly low. Base pay is low-to-average; non-advancement raises or annual bonuses after you're hired are nonexistent(a new reason is cited every year, guess-the-reason is something of an internal office game). Depending on the contract you are hired into, training in specific client systems may be scant. Company is deathly afraid of overtime pay, so if you're hourly you're highly unlikely to get overtime, however if you're salaried you better believe they know they don't have to pay you overtime.

2.0

Feb 7, 2015

Resume buffer

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

They pay for certifications. words to fulfill 20 word minimum in pros section

Cons

No raises...ever. Company boast record profits then the next sentence the company isn't doing so well so no raises.

Viewing 64 - 66 of 89 Reviews

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CompuCom Desktop Support II reviews

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Desktop Support Technician

Profit before the employee

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