Is CompuCom a good company to work for as a Desktop Support II?

Desktop Support II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support II interview questions at CompuCom .

Does CompuCom pay Desktop Support II employees well?

Desktop Support II professionals rate their compensation and benefits at CompuCom with 1.8 out of 5 stars based on 89 anonymously submitted employee reviews. This is 43.5% worse than the company average rating for salary and benefits. Find out more about Desktop Support II salaries at CompuCom.

How happy are Desktop Support II professionals working at CompuCom?

32% of Desktop Support II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 55% in the past 12 months. Desktop Support II professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.1 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 162 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Work from home and flexible work hours" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 55 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 214 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 77 reviews))

Skip to content Skip to footer

Notifications

CompuCom

CompuCom Desktop Support II reviews

2.9

32% would recommend to a friend

(89 total reviews)

Mick Slattery

21% approve of CEO

19% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.5

Career opportunities

2.1

Culture & values

2.1

Senior management

1.8

Compensation and benefits

Desktop Support II employees have rated CompuCom with 2.9 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Desktop Support II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

3.0

Dec 18, 2014

Good place to start and get experience

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Its a good place to start your IT career. Good range of training tools at your disposal. They offer good Healthcare plan. They match what you invest in your 401k. They offer Vouchers for any certification(Comptia, Microsoft, Cisco, Apple etc). Get certified, get experience then get out of here.

Cons

They will hire you as an entry level Desktop Support tech with Low salary. After you start working, they will unload work that was not part of your initial job description. For example: Server support, data center operator roles, benchtop roles, infrastructure roles and Oncall 24x7 Work and responsibilities increase but Salary stays the same. No career advancement.

3.0

Oct 9, 2014

Good organization to start your carrier with

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits. The people working there were top notch.The management at my store are why I still work there. They go out of their way to help and take care of the sale associates. Benefits are ok for full time employees. They are very good at arranging

Cons

flexibility, start of the art tech

2.0

Aug 14, 2014

Was a great company to work for... 5 years ago

Desktop support

Recommend

CEO approval

Business Outlook

Pros

I like my direct manager and coworkers a great deal. I like the environment that I work in on a client site. Higher PTO than most companies I've previously worked for.

Cons

Took over 2 years to get a salary increase when I was internally promoted. When I finally did the pay increase was decent but when I asked for back pay I was told that I voluntarily worked for the lower rate for two years and HR basically laughed at my request to be compensated for two years of additional duties that I had been performing. The pay overall is low for the industry. Quarterly performance bonuses have been eliminated, annual raises are non-existent even with perfect performance reviews. There is literally no way to get financially compensated for consistently going above and beyond.

Viewing 67 - 69 of 89 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Desktop Support Technician

Mobile Device Support Technician

Field Service Technician

CompuCom reviews FAQs

CompuCom reviews CompuCom Desktop Support II reviews

CompuCom

CompuCom Desktop Support II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to start and get experience

Good organization to start your carrier with

Was a great company to work for... 5 years ago

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs