Is CompuCom a good company to work for as a Field Service Analyst?

Field Service Analyst professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 193 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Service Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service Analyst interview questions at CompuCom .

Does CompuCom pay Field Service Analyst employees well?

Field Service Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 193 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Service Analyst salaries at CompuCom.

How happy are Field Service Analyst professionals working at CompuCom?

62% of Field Service Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Field Service Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 156 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 261 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 71 reviews))

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CompuCom Field Service Analyst reviews

3.2

62% would recommend to a friend

(193 total reviews)

Mick Slattery

62% approve of CEO

18% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.1

Compensation and benefits

Field Service Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Field Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

2.0

Feb 7, 2021

No raises

Field service technician

Recommend

CEO approval

Business Outlook

Pros

They provide you with bonus randomly.

Cons

No raises for employees even after 4 years.

3.0

Jan 27, 2021

Making it work...

Field technician

Recommend

CEO approval

Business Outlook

Pros

Immediate supervisor to the head of the whole field (1st vp) have the heart and passion to build solid teams. They work daily to make my life better.

Cons

Executive leadership doesn't follow through on commitments for pay and tools needed to do our job.

2.0

Jan 26, 2021

Essential Employee?

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Company vehicle, fair PTO (though couldn't use it).

Cons

Low pay: position considered essential, but pay not equivalent to what retail clients who have essential employees are paying. PTO: Though PTO time is competitive, several different supervisors would not allow the use of PTO. At year end it was a scramble to use it or lose it. Since the job was to provide IT services to some major retail clients, taking time off during the Holiday season was prohibited.

Viewing 64 - 66 of 193 Reviews

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Mobile Device Management Analyst

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CompuCom Field Service Analyst reviews

Ratings by category

Ratings by demographic groups

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No raises

Making it work...

Essential Employee?

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