CompuCom reviews

3.1

55% would recommend to a friend

(2,996 total reviews)

Mick Slattery

59% approve of CEO

43% positive business outlook

CompuCom has an employee rating of 3.1 out of 5 stars, based on 2,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CompuCom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

They offer a pretty fair reimbursement package of 5k/year for school. Not sure about certs, but they do offer money for those as well and pay for the exam voucher. Work-life flexibility is pretty good and they are very understanding if you have doctor appointments, night classes you need to leave a little early for and generally speaking you do not have to give crazy advanced notice for time off.

Cons

Money, money and money. I have worked with some guys at our client company via CompuCom and you just don't get raises. I have been one of the top performers at my job for the last 2 years. I asked for a raise at the end of year 1, didn't get it. I asked again periodically in year 2, didn't get it. After year 2, we were finally promised raises this year and they failed to deliver because Office Depot / CompuCom was under-performing. The moment I gave my two weeks, a raise was suddenly possible at the exact same date I would start my new job elsewhere. Give me a break. I did my research on what Tier 2 Help Desk makes, and the raise requests were well-within ranges of what was reasonable to ask for. Didn't get it. - other cons = big corporation client politics. - depending on what client you work at via CompuCom, advancement opportunities are relatively limited. you have to wait a long while at CompuCom's biggest clients to get an employee interview / opportunity at that client. However, in the meantime there are other promotions available in the contractor realm at any of their clients. Yet, you may be waiting 2-3 years to get into one of those and THEN you get a raise. You only get a raise by getting promoted at a contractor level at that client site.

2.0
Jun 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits. Fairly generous PTO after extended employment.

Cons

Upper Management chooses to micro-manage but fails to respond or acknowledge any concerns raised. Consistently finds excuses to deny raises. Poor upward mobility potential if not in an HQ role

1.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

- 100% WFH position - Convinced me to finally get out of the IT field after seeing 20 years of crappy management!

Cons

In eight years I only ever had ONE 2% raise in year four which was promptly subsumed and then greatly surpassed by ever rising shared benefits costs. The benefits coverage however got worse every year w/ ever escalating co-pays and yearly intrusive health screenings. After the OfficeDepot / CompuCom merger my groups work was unceremoniously shifted to Mexico in order to cut costs. My group was given three weeks notice that we were loosing our jobs. Upper management has been on the revolving door plan for years w/ top level executives coming and going yearly subsequently there's no stability or overarching direction to the company. Subsequently many mid-level managers have created their own little fiefdoms that often turn into warring factions within the company. All of which is completely and utterly counter productive.

Viewing 247 - 249 of 2,996 Reviews

Glassdoor has 3,585 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.