Is CompuCom a good company to work for as a Service Delivery Manager?

Service Delivery Manager professionals working at CompuCom have rated their employer with 3.0 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Service Delivery Manager Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Service Delivery Manager interview questions at CompuCom .

Does CompuCom pay Service Delivery Manager employees well?

Service Delivery Manager professionals rate their compensation and benefits at CompuCom with 3.3 out of 5 stars based on 18 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Service Delivery Manager salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 162 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Work from home and flexible work hours" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 55 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 214 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 77 reviews))

CompuCom Service Delivery Manager reviews

3.0

74% would recommend to a friend

(18 total reviews)

Mick Slattery

59% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Service Delivery Manager employees have rated CompuCom with 3.0 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Service Delivery Manager professionals have an average working experience there. CompuCom is rated 22% below average by Service Delivery Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews

4.0

Oct 14, 2020

Leading the charge

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Work/life balance, diversity, strong senior leadership presence

Cons

Pay raises are few and far between

CompuCom Response

5y

Thanks for sharing your feedback about what it’s like to be a member of the CompuCom team. We take our commitment to our core values of win-win, respect, integrity, and excellence seriously. Keep up the good work!

1.0

Dec 17, 2019

You Could Do Better

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

I didn’t really have a positive experience other than onboarding.

Cons

The benefits package isn’t the best. Management does a poor job in communicating downstream and doesn’t really help you grow your career. They lay off with no warning. They would literally just treat you different or not speak to you at all.

4.0

Aug 9, 2019

Some common threads

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Modern corporate headquarters. Strong HR department. CompuCom supports a large variety of companies. You may work with some very exceptionally talented people here.

Cons

Some full time jobs can feel as though they require a lot of overtime just to do the required work. Company does not seem to provide for routine raises, though some accounts may. A lot of turnover at the President level.

Viewing 10 - 12 of 18 Reviews

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CompuCom Service Delivery Manager reviews

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Leading the charge

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