CompuCom Service Desk Analyst II reviews

3.3

64% would recommend to a friend

(98 total reviews)

Mick Slattery

69% approve of CEO

29% positive business outlook

Service Desk Analyst II employees have rated CompuCom with 3.3 out of 5 stars, based on 98 company reviews on Glassdoor. This indicates that most Service Desk Analyst II professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

98 reviews
3.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Relatively good pay for easy work. Lots of available shifts.

Cons

Job is HIGHLY repetitive and gets boring quickly. Support is hit or miss from leads and Tier II agents. Position supports too many variables (software, hardware, cell phone apps, etc). Often overwhelming amount of work.

3.0
May 3, 2016

Great place

Recommend
CEO approval
Business Outlook

Pros

Opportunities offer provided certifications friendly environment

Cons

Closing the service desk in Dallas

2.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule; job is fairly easy, training to get certifications is available

Cons

Pay is low, managers aren't well trained, company doesn't effectively communicate things to employees, some managers tend to make up the rules as they go

Viewing 76 - 78 of 98 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.