Question 1

Is CompuCom a good company to work for as a Service Desk Analyst II?

Accepted Answer

Service Desk Analyst II professionals working at CompuCom have rated their employer with 3.3 out of 5 stars in 98 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Service Desk Analyst II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Service Desk Analyst II interview questions at CompuCom.

Question 2

Does CompuCom pay Service Desk Analyst II employees well?

Accepted Answer

Service Desk Analyst II professionals rate their compensation and benefits at CompuCom with 3.1 out of 5 stars based on 98 anonymously submitted employee reviews. This is 10.2% better than the company average rating for salary and benefits. Find out more about Service Desk Analyst II salaries at CompuCom.

Question 3

How happy are Service Desk Analyst II professionals working at CompuCom?

Accepted Answer

64% of Service Desk Analyst II employees at CompuCom would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Service Desk Analyst II professionals have also rated CompuCom with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.6 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at CompuCom?

Accepted Answer

Field Service Technician (141), Service Desk Analyst (66), Desktop Support Technician (64), Technical Support Analyst (53), Network Engineer (45), Field Technician (37), Desktop Support Analyst (36), Systems Administrator (33), Help Desk Analyst (32), Configuration Technician (26), Service Desk Technician (25), IT Technician (24), IT Service Desk Analyst (23), Project Manager (23), Service Desk (23)

Question 5

What are the pros of working at CompuCom according to real employee reviews?

Accepted Answer

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 150 reviews)); "Teams and people are great and enjoyable to work with" ((in 141 reviews)); "Allowed to work from home 1 day a week" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

Question 6

What are the cons of working at CompuCom according to real employee reviews?

Accepted Answer

"Poor management for employee needs" ((in 265 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 83 reviews))

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