Is CompuCom a good company to work for as a Service Desk II?

Service Desk II professionals working at CompuCom have rated their employer with 3.3 out of 5 stars in 72 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Service Desk II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Service Desk II interview questions at CompuCom .

Does CompuCom pay Service Desk II employees well?

Service Desk II professionals rate their compensation and benefits at CompuCom with 3.1 out of 5 stars based on 72 anonymously submitted employee reviews. This is 10.2% better than the company average rating for salary and benefits. Find out more about Service Desk II salaries at CompuCom.

How happy are Service Desk II professionals working at CompuCom?

63% of Service Desk II employees at CompuCom would recommend their employer to a friend. This rating has increased by 35% in the past 12 months. Service Desk II professionals have also rated CompuCom with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.6 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 150 reviews)); "Teams and people are great and enjoyable to work with" ((in 141 reviews)); "Allowed to work from home 1 day a week" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 265 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 83 reviews))

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CompuCom

CompuCom Service Desk II reviews

3.3

63% would recommend to a friend

(72 total reviews)

Mick Slattery

69% approve of CEO

27% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

3.1

Compensation and benefits

Service Desk II employees have rated CompuCom with 3.3 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Service Desk II professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

72 reviews

3.0

May 25, 2026

Bueno para nivel de entrada

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment and fully remote

Cons

Low wage job but good to get your feet on IT's door

5.0

Sep 1, 2025

Good culture

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Good culture, and always had very good managers.

Cons

Salary can be a little lower, than your expectations

1.0

Apr 29, 2025

Low Pay

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Agent level staff good people to work with

Cons

Very high turnover/Very low paying -short term contractors paid excessively high from agencies while direct fulltime employees rarely see any increase in pay-regardless of top performance reviews. Sr Service Desk leadership very micro-management style of leadership. No employee commitment or support-very client satisfaction focused.

Viewing 1 - 3 of 72 Reviews

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Senior Project Coordinator

Desktop Support Technician

Windows Systems Administrator

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CompuCom

CompuCom Service Desk II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Bueno para nivel de entrada

Good culture

Low Pay

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