Is CompuCom a good company to work for as a Systems Support Associate?

Systems Support Associate professionals working at CompuCom have rated their employer with 3.8 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Systems Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Systems Support Associate interview questions at CompuCom .

Does CompuCom pay Systems Support Associate employees well?

Systems Support Associate professionals rate their compensation and benefits at CompuCom with 2.5 out of 5 stars based on 62 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Systems Support Associate salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "Teams and people are great and enjoyable to work with" ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 80 reviews))

CompuCom Systems Support Associate reviews

3.8

86% would recommend to a friend

(62 total reviews)

Mick Slattery

36% approve of CEO

43% positive business outlook

Ratings by demographic groups

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Systems Support Associate employees have rated CompuCom with 3.8 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Systems Support Associate professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Systems Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

62 reviews

5.0

Aug 5, 2024

NA

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Good place to work. Focuses on work-life balance

Cons

No annual appraisal l l

5.0

Aug 5, 2024

Engaging Work, Small Team, Hands-Off Management

Computer systems analyst

Recommend

CEO approval

Business Outlook

Pros

- Engaging work - I was employed in a small team of around 20 people, there was a good spirit - Hands-off management and involved leadership - Understanding management - The company wants to see its employees succeed

Cons

- Little vertical mobility, may be due to the fully remote nature of my position - CompuCom is a contractee, vulnerable to contracts being dropped - I prefer more involved management - The documentation we used for our work was not very good

3.0

Feb 20, 2024

Good start

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Great place to start or get tech experience. Decent pay and decent benefits.

Cons

Coworkers are hit or miss in talent, some unskilled make it in and can cause more work for you.

Viewing 4 - 6 of 62 Reviews

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CompuCom Systems Support Associate reviews

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Reviews by job title

NA

Engaging Work, Small Team, Hands-Off Management

Good start

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